New research from Realytics reveals that restaurant brands investing in CX outperform competitors by up to 2X in growth, traffic, and check size. Discover what separates CX leaders from laggards—and how to turn insights into action.
While generative AI dominates headlines, predictive AI delivers the strategy hotels need to anticipate guest behavior, personalize incentives and optimize engagement.
New U.S. Restaurant Consumer Insights Report 2025 examines diner behavior, digital engagement, and loyalty trends in quick-and-full service restaurants
From data-driven decision-making to integrating AI, restaurant leaders discuss how CRM technology is evolving to enhance guest experiences and streamline operations.
Equipped with the right technology, the hospitality and restaurant industries are both poised to redefine guest experience, building lasting loyalty one personalized interaction at a time.