Fresh data from HT’s annual survey of hotel & restaurant customers reveals how the right tech solutions create loyal customers who are eager to return — and are willing to spend more.
Gone are the days of the shotgun approach to finding hospitaity workers. With the advent of geo-fencing, staffing agencies can market directly to potential candidates within a self-defined area.
The restaurant industry faces heightened competition due to rising living costs and discerning consumers, making guest experiences more crucial than ever, especially with the increased importance of digital touchpoints.
Integrated into Guesty’s Unified Inbox, ReplyAI provides guest messages across email, whatsapp, SMS and booking channels for predictive, highly personalized and accurate guest correspondence.
