Customer Experience/Service

Here are three ways restaurants can incorporate digital displays to benefit CX, employees and operations.

Cloudbeds customers can now take advantage of a fully-integrated enhanced guest engagement solution for faster response times, tailored experiences and improved communication throughout the entire guest journey.

Hotel guests will increasingly be looking for their chosen hotels to provide wellness amenities baked into the nightly rate and as add-on experiences.

BNPL services coming to travel companies through ‘Fly Now Pay Later’ and ‘Uplift’ via the Amadeus Xchange Payment Platform.

Customer satisfaction declines 4 points (on a 1,000-point scale) this year, as higher prices drive increased scrutiny.

In test, promise times were consistently within 60 seconds of actual ready times.

The Paytronix-Yumpingo integration empowers brands to closely examine their operations and make informed decisions that will help drive their businesses forward.