Hotels and Resorts: The Benefits of BeaconsWhen used correctly, beacon technology can personalize the hotel experience and improve the hotel's bottom line. Three Hospitality Trends That Beg for Flawless Customer ExperienceThe key to continuously improving the guest experience is continuously gaining insights from target markets. New York Boutique Hotel Leverages Text Message to Create Relationships With Guests Guest response to personal and direct text messages from hotel personnel is overwhelmingly positive. Don't Make This Mistake when it Comes to Your Restaurant's Data How Big Data Is Transforming Hospitality Travelers generate a huge amount of information which operators can use to offer personalized experiences which translate to larger profits. Marriott Announces 8 Start-Ups Were Shortlisted for Its 2017 European TestBED Program This year, 150 start-ups from 24 countries submitted their technologies for consideration. Como and Preoday Partner to Offer Restaurants Integrated Customer Engagement and Online Ordering The partnership will help pubs, restaurants and coffee shops engage with their customers and avoid lengthy lines. 3 Ways Operators Can Strike the Right Balance Between Tech and Touch 2017 Customer Engagement Technology Study: Targeting Experience Hotels and restaurants take aim at customer experience with hyper-mobile, personalized strategies. Sponsored. Making Sense of the CX Onslaught All potential hotel guests go through numerous stages before booking a room; within every stage, marketers have the opportunity to influence the guest experience. First Previous 146 147 148 149 150 Next Last
