Who Gets the Blame for a Bad Third-Party Delivery Experience?

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RESTAURANT TECHNOLOGY NETWORK (RTN) EXCLUSIVE: RTN co-founder, Angela Diffly shares perspective on the struggles restaurants face when third party delivery goes wrong.

Who Gets the Blame for a Bad Third-Party Delivery Experience?

By Restaurant Technology Network - 09/19/2019

It’s a consumer-driven world. And consumers are pretty savvy. Sure, my delivered food may not be as good as the last time I ate there. But remember this. You’re not eating there. You’re eating far away from where the food was prepared. So we need to adjust our expectations accordingly.

Check out the latest Restaurant Technology Network blog from co-founder, Angela Diffly. 


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