Who Gets the Blame for a Bad Third-Party Delivery Experience?
It’s a consumer-driven world. And consumers are pretty savvy. Sure, my delivered food may not be as good as the last time I ate there. But remember this. You’re not eating there. You’re eating far away from where the food was prepared. So we need to adjust our expectations accordingly.
Check out the latest Restaurant Technology Network blog from co-founder, Angela Diffly.
More Blog Posts in This Series
2/24/2021
Sushi Lab Leans on POS to Power Resilience
The casual dining restaurant added contactless payment and table management to assist with social distancing.
12/22/2020
The Economic Downturn’s Impact on Women: A Shecession
COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.
12/29/2020
Eclipse Hotels Group Deploys Quore to Enhance Customer Service
Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.
