Contactless

When it comes to IT spend, 48% of respondents said their spending would remain the same; 15% said they were planning on spending 10% more and 18% said they planned to spend 25% more.

COVID-19 will be an unequivocal accelerator for digital payments, including within the hotel industry.

Hotel operators from coast to coast discuss how they’re employing new procedures and cutting-edge technologies to serve their guests safely during the COVID-19 pandemic.

More than half of all global transactions running through the POS will be contactless in 5 years.

App also allows guests to control lights, thermostat, television, as well as order room service from anywhere on property.

The kiosk scans users for elevated body temperatures and checks for protective face masks.

Guests can perform all check-in related activities from the ease of their own device without having to interact face to face with any hotel staff.

Investing in digital technologies now, will enable hotels to regain lost business more quickly and to seamlessly meet guest expectations.