Contactless

New ConnectSmart Kitchen and DineTime Platform features reduce non-essential interactions for restaurant operators and diners.

HT's editor-in-chief, Robert Firpo-Cappiello, interviews Toby Malbec, managing director at ConStrata Technology Consulting, about the growth of contactless transactions and their opportunities for customer satisfaction, data collection, and loyalty.

Restaurants should consider linking the QR code to some part of their marketing rather than the menu, since customers will theoretically already be aware of it.

Global Oracle and Skift study highlights what consumers expect from hotels including increased cleaning and more contactless technology.

Oracle Hospitality’s open architecture gives vendor-partners an expedited path to integration helping hoteliers prepare for the new next.

When it comes to IT spend, 48% of respondents said their spending would remain the same; 15% said they were planning on spending 10% more and 18% said they planned to spend 25% more.

COVID-19 will be an unequivocal accelerator for digital payments, including within the hotel industry.

Hotel operators from coast to coast discuss how they’re employing new procedures and cutting-edge technologies to serve their guests safely during the COVID-19 pandemic.