Hotelogix Announces Contactless Capability for Hotel Guests

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Hotelogix Announces Contactless Capability for Hotel Guests

06/25/2020

Hotelogix, an Enterprise-Grade Cloud Hotel PMS provider, releases an API stack, enabling complete contactless check-in and check-out experience for hotels in times when the hospitality industry gears up to open when COVID-19 is still around us.

Hotelogix Cloud PMS comes with its first fully integrated, contactless solution Xperium from Repup. This platform allows guests to perform all check-in related activities from the ease of their own device without having to interact face to face with any hotel staff. All this is made possible by technology that works ‘on mobile’, without a mobile app and digitizes all the paperwork required for check-in and check-out. The features are not limited to just contactless aspects but also document upload that includes selfie for a hassle-free process, digital signature and so on that meets COVID-19 compliance guidelines in most countries.

Speaking about the technology, Aditya Sanghi, Co-Founder and CEO, Hotelogix said ”We have come up with the contactless platform in compliance to COVID-19 guidelines, which eliminates the human touch in the entire course of the guest stay at the hotel. A much needed solution as market gears up for the new normal.” Talking about the road ahead with this platform, Aditya commented, “The platform extends capability beyond compliance and has various other guest-facing capabilities such as collecting feedbacks, selling upgrades, in-room ordering, etc. that would help hotels enhance their reputation, increase upsells and also digitizing other areas of interaction between the guest and the hotel.”

Here are the details of some of the key features that would be enabled:

  1. Contactless check-in and check-out
  2. Room selection by the guest
  3. Any add-ons that guest may want to include
  4. Capturing data like temperature, travel history, etc. from the guest
  5. Making payments via credit cards

Speaking about the launch, Pranjal Prashar, Founder and CEO, Xperium said, "Hotelogix customers would get seamless end to end integrated experience with contactless modules offered by Xperium. As the hospitality industry prepares for recovery from the economic impact of the pandemic, the pace of recovery will be governed by how fast hotels can implement technology to adapt to the new normal."