For hotels, the smart features streamline guest requests and assist stretched hotel staff. The smart integrations also create additional efficiencies to reset thermostats, shut off lighting and even close curtains as guests check out.
According to HT's exclusive research, restaurant IT budgets remain tight while strategic goals and investments acknowledge the need for innovation and meeting new customer expectations.
Contactless technologies – including the humble QR code – will continue to be a staple in 2021 says R.P. Rama, but don’t expect to see robots popping up in hotels just yet.
Customized experiences include a LEGOLAND radio station, a pirate-narrated bedtime story, pirate jokes, and even an in-room treasure hunt with clues specific to each room.
App allows visitors to explore and pre-book accommodations, plan on-site itineraries, make dining reservations (sit-down/to-go), rent equipment, procure lift tickets and more.
E-book from Angie Hospitality provides a look at new digital and contactless experiences from pre-arrival, to check-in, in the room and around the hotel, to check-out.
