Contactless

On-table, QR code-based ordering system, Leslie, has teamed up with Virtual X Kitchen, at the University of Maryland.

Virtual queue management provider teams up with a business solutions platform to helping enhance the customer and employee experience.

Travelers staying at a Hyatt hotel can now engage in real-time with on-property teams in their preferred language and method of communication.

Loyalty members and guests who have push notifications enabled on the Panera Mobile App will be alerted of this new service as soon as they step into the location.

Off-premise sales now account for 30 percent of the brand's overall sales. Fridays is launching Fridays on the Fly, a small-format restaurant concept designed to capitalize on off-prem.

These days most restaurants go with a hybrid model, continuing to offer the contactless solution they pivoted to, while also bringing back their old physical menu. Here's why menus won't make the full-time switch to the digital space.

The lessons that hospitality operators have learned over the past two years—and all the technology that came along with them—are here to stay.