Concorde Hotels Integrates In-Room Entertainment Services and HSIA

Concorde Hotels & Resorts has selected Quadriga  to deliver integrated hotel technologies, including in-room entertainment services, High Speed Internet Access and High Definition TV programming in all of its properties across Europe. The agreement includes the provision of Quadriga?s 3rd generation IPTV-based guest communications platform, Sensiq, its digital mobile platform Qvalet, flexible wired and WiFi Qconnect Internet services, and a wide range of LED TVs from leading brands.

 

For Concorde Hotels & Resorts, a global hospitality company and part of Groupe du Louvre, it was essential to find a partner with the right vision and expertise in order to evolve with Concorde?s own business and guest needs. This required a technology partner who has the ability to provide a flexible and future-proof technology solution. Core to Concorde?s requirements was state-of-the-art in-room guest entertainment and technology to support their overall brand proposition and to build competitive advantage.

 

 

Quadriga’s Sensiq guest communications solution will enable Concorde properties to deliver an intuitive TV guest experience and a wide range of tailored and relevant multi-media content. It will also provide a powerful sales and promotional channel, specifically with its Direct2Guest feature, which enables the delivery of high impact marketing and advertising campaigns to targeted guests.

 

Furthermore, with Quadriga’s Qvalet mobile service, guests will be able to interact with their hotel before, during and after their stay, to view valuable information, make bookings and reservations, and purchase products and services via their personal mobile devices.