Central Reservations

“The trend of last-minute bookings is truer now than ever before.”

Previously available on its enterprise platform, this enhancement gives independent hotels the same functionality.

Refreshed daily and free to access, the World Hotel Index shows how current hotel booking volumes in all major tourist destinations are changing when compared to the previous year.

Current predictions estimate that supply will outstrip demand, but hoteliers could weather the storm by being analytical and creative.

Resort no longer writes daily reservations in a spiral notebook.

Insights is a set of smart monitoring and reporting capabilities that provide hoteliers with a single place to access data on their local market, business performance and guests.

During Q4 2019, 33% of rooms booked were direct, up 580 basis points YOY.

CEO Arne Sorenson says membership rose to 141+ million members and in 2019 paid room revenues from loyalty members increased 11%.