ARTICLES BY THIS AUTHOR
- 8/13/2018
Fast Casual Chain Poised for Rapid Expansion with Private Cloud
Evolving security requirements prompts infrastructure upgrade. - 7/1/2018
What do I do with all this Data?
It used to be that collecting useful data was the hard part. - 5/3/2018
The Dark Art of Payment Processing
The pros and cons of bundling POS and credit card processing with one vendor. - 3/6/2018
Humanizing Brands with Tech
James Park, CEO, Garbanzo Mediterranean Fresh discusses how restaurants can improve guest loyalty based on their omni-channel experience. - 2/7/2018
“Best in Class” Hotel CRM
Sands Resorts leverages six strategies to centralize guest and marketing data into one customer platform to personalize communication, drive revenue, and build guest loyalty. - 12/17/2017
Corporate Cohesion Through Facebook Content
How AccorHotels encourages and delivers consistency across 4,000 Facebook pages. - 10/8/2017
4 Benefits of Linking Loyalty to Social
Silver Diner meets customers where they are and grows customer relationships through social media. - 9/10/2017
4 Keys to Price Optimization
Unique lodging company levels competitive field and maximizes revenue with proprietary yield revenue management software. - 8/8/2017
Email Reigns as King of Marketing Tactics
When it comes to hotel marketing strategies, email remains an effective tool and a fairly inexpensive one at that. - 6/10/2017
Tableside Tablets V. Mobile Apps
Key considerations for enabling mobile options for customers who want self-service