Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 7/12/2022
North America Hotel Guest Satisfaction Declines as Travel Volume, Room Rates Rise, J.D. Power Finds
Overall hotel guest satisfaction declines 8 points (on a 1,000-point scale) from 2021, driven primarily by dissatisfaction with cost and fees and guest rooms. - 7/12/2022
IDeaS and Jonas Chorum Finalize Two-Way Data Integration
Partnership helps hoteliers optimize revenue and boost pricing strategies. - 7/12/2022
EV Hotel Reveals Meaning of Brand's Abbreviation
EV stands for Evolution Venue and refers to the company's mission to evolve the hospitality industry. - 7/12/2022
Hyatt Expands Collaboration with Knowland Focused on Increasing Group Business Market Share
Relationship provides revenue-generating tools to managed and franchised hotels to outsell competitors. - 7/12/2022
Summer Vacations Being Put on Hold Due to Inflation, Gas Prices
Survey from Dave finds that 70% of Americans simply can’t afford to participate in summer trips and activities. Of those who are going to go on vacation, more than one-third of them are planning to get a second job just to pay for it. - 7/11/2022
eviivo Partners with Self Check-in Solutions Nuki, Vikey and Chekin
Integration to to digitize guest check-ins across Airbnbs, vacation rentals and hotels globally. - 7/11/2022
Give Guests What They Want: Self-Service Options
Whether its via QR codes, mobile apps or web apps – contactless technology drives revenue and guest satisfaction. - 7/11/2022
Aiden Darling Harbour Opens its Doors With ASSA ABLOY Global Solutions
Property blends VingCard Essence locks with VingCard Allure LED panels enabled with Mobile Access, alongside integrations with Telknonet’s energy management system and Liverton’s check-in kiosks/mobile app to provide enhanced security, guest convenience and hotel sustainability. - 7/11/2022
Difficulty Making Payment Undermines the Hotel Experience, Finds Amadeus Study
Forty percent of travelers report challenges paying at hotels, with a third unable to use their preferred payment method. - 7/11/2022
Moxy Hotels Debuts Augmented Reality, Gamification Experience at Asia Pacific Hotels
Guests can create avatars to explore the Moxy Universe and can scan a designated QR marker to unlock a minimum of five challenges throughout the hotel's guestroom and public spaces to win great prizes.
