eviivo, a hospitality software company, announced its partnership with three distinguished self check-in solutions — Nuki, Vikey and Chekin — to enhance and modernize the traveler’s accommodation check-in experience. Integrated with eviivo’s booking and property management platform, eviivo Suite, the three self check-in solutions provide guests convenient and seamless access to eviivo’s properties — including Airbnbs, vacation rentals, boutique hotels and other independent accommodations — through digitized, frictionless self check-in, while property owners, hosts and hoteliers also benefit by offering a safer and simplified check-in process and address current labor shortage.
“We’re thrilled these best-in-class companies have joined our partner network to offer more secure and elevated guest check-in experiences while reducing the operational workload for hosts,” says Michele Fitzpatrick, CEO of eviivo. “At eviivo, we focus on providing the most versatile cloud-based platform, and the integration of Nuki, Vikey and Chekin further bolsters our product that’s essential for property owners, hosts and hoteliers who truly prioritize guest experiences.”
The partnership announcement comes at a time travelers are preferring to book high tech properties that eliminate interaction with staff, hosts and physical keys. In fact, according to a recent June 2022 report by Oracle and Skift, 73% of travelers want to use their mobile device to check in and out. The report also concluded that 96% of hoteliers are investing in contactless technology.
For property owners and hosts, automation and contactless check-in has become the “new normal” as they provide safer accommodation access, and with vacation home demand up 87 percent in January compared to pre-pandemic levels, according to The Washington Post, new property owners and hosts are prioritizing digitization in the guest experience with electronic check-in and door lock technologies. Digital and contactless entry will soon become standard, and The New York Times notes deadbolts and door locks are easy to pick and smart locks are “a better option” for vacation rental owners.
Automation and self check-in also helps property owners, hosts and hoteliers address the current labor shortage.
The three partnership integrations with eviivo include:
A world-renowned and award-winning Smart Lock, Nuki offers a range of upgradeable electronic door locks that allow guests to access an accommodation through digital access authorization. Nuki, mounted inside an existing door lock, automatically unlocks the front door upon arrival and locks it again upon departure. Nuki works with Alexa, Google and Apple HomeKit, and it has been certified secure by independent security institutes, like AV-TEST.
“We are proud to team up with an industry-leading hospitality software company to achieve together the best results for property management and scaling smart retrofit access,” says Markus Gruber, Head of B2B Sales at Nuki. “At Nuki, we have the vision to change the way people access homes and to make life more comfortable for millions of people in Europe and beyond. Thanks to the cooperation with eviivo, we are one step closer to achieving our vision.”
Chekin is a global, web-based digital check-in solution that automates all stages of the process for vacation rentals and hotels in over 22 countries. Main features include ID verification, upselling / cross-selling, online payments, damage protection, automatic send of information to the authorities, tourist tax and remote access. Founded in Spain in 2018, Chekin allows property owners and hosts to reduce the cost of check-ins and increase revenue while elevating the guest experience.
“We are so excited to partner with eviivo,” says Chekin CSO Jean-Jérôme Peytavi. “Both companies have the same vision to reduce time for property owners and cut costs while concentrating on customer experience. Together, eviivo and Chekin are proud to offer a best-in-class product aiming to significantly transform the industry.”
Vikey is an all-in-one integrated solution for online check-in (documents, payments, city tax including up selling and cross selling), remote access via smart lock and home automation (noise control and energy consumption). Founded in 2016, Vikey automates every step of the check-in process, from the request of guest’s IDs to the control of the A/C, allowing hosts to save time, energy, and money. Moreover, hosts can unlock the doors of their accommodation just by a tap on their phone or let the clients have their own temporary access.
“Vikey and eviivo share the common goal of simplifying self check-in for property owners and hosts, so our new partnership was a natural fit," says Vikey CEO Luca Bernardoni. "With the integration, eviivo customers elevate the guest check-in experience, especially at a time when more travelers are seeking seamless solutions when they vacation. We're looking forward to working with the eviivo team to help properties simplify both operations and guest experiences.”
The three partnership integrations further enhance eviivo’s award-winning, cloud-based platform that offers all the tools and functionality property owners, hosts and hoteliers need to manage and grow online bookings, whether they have 1 room or 500 properties.
“The integrations with Nuki, Vikey and CheckIn are a testament to eviivo’s evolution as not only a leading brand, but a best-in-class product that enables a rich set of functionalities that excite our customers and bring them peace of mind,” says Jill Walker, eviivo’s Global Head of Distribution & Partnerships. “We’re proud to welcome these three exceptional software platforms to the eviivo family.”
In May, eviivo debuted eviivo Mobile, a groundbreaking mobile app that mirrors eviivo Suite right in the palm of your hand. Since its debut, more than 70% of eviivo customers have downloaded the app.