ARTICLES BY THIS AUTHOR
- 1/16/2018
How a Small Guest Services Team Delivers Five-Star Service
Guests of Milliken Creek Inn rely on the guest services team to help them take full advantage of everything the hotel and local area has to offer. - 1/16/2018
TrustYou Launches All-In-One Guest Feedback Platform with New Review Marketing and Guest Messaging Features
Offers improved usability and integrated guest feedback solutions available from one login, plus adds Facebook widgets for increased online bookings. - 1/16/2018
The Belvedere Hotel Trusts IDeaS’ Advanced Technology to Optimize Revenue Strategy, Increase ADR
Independent hotel switches revenue technology to capture more demand and optimize revenue results with IDeaS G3 RMS. - 1/16/2018
SiteMinder Analysis Finds Online Hotel Bookings in Spain Have Doubled in Five Years
Data from Euromonitor International reveals the tourist economy earned €7.3 billion from bookings made through the Internet in 2017 compared to €3.7 billion in 2012. - 1/16/2018
Secure Technology Alliance 2018 Payments Summit to Analyze Trends in Mobile Payments, EMV, Contactless Payments and More
Payments event returns to Orlando in March, U.S. Payments Forum member meeting to be held in conjunction for first time. - 1/15/2018
Exterity Creates New Hospitality Focused Division and Offers Glimpse Into the Future of Video-Based Guest Experiences
Exterity also announced a new hotel-focused middleware portal that will enhance the in-room guest experience. - 1/15/2018
NRF 2018 NEWS: Crane Payment Innovations Announces New Paypod Pay Station
Paypod Pay Station allows hospitality businesses to focus on customers instead of handling cash. - 1/15/2018
NRF 2018 NEWS: PCMS Launches Personalized Offers to Help Companies Create Engaging, Customized Marketing
New solution boosts consumer engagement, sales and loyalty through relevant, timely offers. - 1/15/2018
NRF 2018 NEWS: Impinj Ships 25 Billionth RAIN RFID Endpoint IC
Milestone highlights adoption of RAIN RFID and the Internet of Things.