ARTICLES BY THIS AUTHOR
- 6/15/2021
OpenKey and Cloudbeds Launch Integration to Streamline Contactless Check-Ins and Digital Keys
With this integration, when a reservation is made through Cloudbeds, the guest’s relevant information will be automatically shared through OpenKey HOST to deliver a Digital Key to the guest’s smartphone. - 6/15/2021
Language I/O Introduces a Multilingual Chatbot for Salesforce
Live chat is expected to grow by 87% over the next 12-18 months and real-time conversations help increase the customer retention rate by 50%. - 6/15/2021
Bakkt Partners with Wyndham Rewards to Expand Travel Offerings
Digital wallet will enable members to track and convert points while tapping into Bakkt ecosystem of digital assets. - 6/15/2021
iSeatz Announces State of Loyalty: 2021 Hotel Ancillary Report
iSeatz released its second annual report which focuses on ancillary portfolios and loyalty integrations for 30+ major hospitality brands. - 6/15/2021
New Knowland CEO Jeff Bzdawka Talks Transition
Former SVP of Global Hotel Technology for Hyatt shares why he moved to Knowland, how he plans to lead the company and what kind of impact he hopes to make. - 6/15/2021
Wynn Las Vegas Launches New Online Booking Service for Group Celebrations
Along with the convenience of online booking, guests will work with a Personal Reservation Assistant to select in-room amenities, dining choices, and leisure activities prior to arrival. - 6/15/2021
Travelport and Amazon Web Services Announce Partnership
Travelport will migrate its global platform to AWS, and will use AWS technologies, including High Performance Compute (HPC), storage, security, analytics, machine learning and databases to deliver a faster, easier, and more personalized travel booking experience. - 6/15/2021
Blonder Tongue Labs and Innovative Systems Enable Current and Legacy SMB and Hospitality Video Systems for IP Multicasting
NXG platform with IP Multicast and OTT Unicast significantly reduces operating cost, space and time when SMB’s upgrade their IP video offerings. - 6/15/2021
Jeff Bzdawka Joins Knowland as CEO
Former Hyatt SVP of global hotel technology brings proven technology experience from a leading brand as in-person meetings and events ramp up. - 6/15/2021
UgoVirtual Debuts New 3D, AR Elements to Enhance Engagement and ROI of Virtual, Hybrid and Physical Events
Innovative new addition to UgoVirtual’s modular virtual/hybrid event solutions platform leverages the advanced power of 3D and AR to maximize attendee engagement and ROI for virtual, hybrid and physical events.