ARTICLES BY THIS AUTHOR
- 8/8/2021
Hyatt's U.S. RevPAR Grows 75% in Q2 2021 Driven by Leisure Demand
Resorts are especially in demand with RevPAR 11% above 2019 levels with strong average rate growth in June of more than 25% compared to 2019 levels. - 8/8/2021
Three Ways Digital CX Can Help the Hospitality Industry Thrive in 2021 and Beyond
Learn the importance of personal and convenient digital messaging services and revamping customer engagement platforms. - 8/8/2021
Why CTV Is the Key to Brands Connecting with Consumers Seeking Adventure Again
CTV paired with data analytics will help hotel brands find consumers who are actively looking to travel and consumers who had to cancel trips in 2020 all while providing personalized messaging. - 8/8/2021
LG Smart TVs for Cruise Staterooms and Crew Cabins Bring Custom Controls, Advanced Hospitality Services
Five TVs designed specifically for cruise ships launched as voyages rebound. - 8/8/2021
Federal Judge Says Norwegian Cruise Line Can Require Guests, Crew be Vaccinated at Florida Ports
Florida prohibited the company from requiring vaccine documentation which the company believed would enable it to resume sailing in the safest way possible. - 8/8/2021
Immersive Sound Experiences: The Next Big Hotel Amenity?
Startup Spatial believes that using sound to give guests an oceanfront dinner when the ocean is miles away or a spa experience in the middle of the rainforest when the guest is actually in downtown Manhattan will be the next big thing for hospitality. - 8/4/2021
Wyndham CEO Talks Labor, Loyalty and Gen X During Q2 2021 Earnings Call
Brand sees significant uptick in direct bookings both from loyalty members as well as non-members; Believes that marketing to Millennials could attract 2M+ Rewards members to its program. - 8/4/2021
Caesars Entertainment Integrates Loyalty Program with New Sportsbook App
The Caesars Sportsbook app operates on Liberty, the company's owned and integrated tech stack. Win or lose, each bet earns Caesars Rewards Tier Credits and Reward Credits. - 8/4/2021
UniFocus Partners with Rain to Deliver No-Cost Financial Benefits to Frontline Employees
Workforce optimization solution provider and on-demand payment team up to equip employers with solution to help attract and retain frontline workers with meaningful benefits. - 8/4/2021
Hilton São Paulo Morumbi Installs ActivePure Technology to Ensure Guests' Health and Safety
ActivePure is an air and surface purification technology that continuously inactivates SARS-CoV-2 on surfaces and in the air.