ARTICLES BY THIS AUTHOR
- 9/1/2005
Radisson Expands Online Check-in
More than 70,000 guests have already used the Radisson Hotels & Resorts Express Yourself online guest check-in service in the United States and the program is being expanded internationally. - 9/1/2005
Always On
Many multi-unit restaurants are lining up for high-speed access to keep their businesses competitive and their customers happy. - 8/1/2005
A Fresh Start
In the world of fast-casual Mexican restaurants, freshness is key: Fresh ingredients, fresh concepts, fresh approaches. - 7/1/2005
Managing Expectations
Every segment of the hotel industry--from budget to luxury resort--realizes that today's guests expect more technology offerings in their hotel rooms. - 7/1/2005
IHOP Goes Wireless with Wayport
IHOP is teaming with Wayport in a pilot of multi-purpose connectivity solutions and applications, including public Wi-Fi Internet access in select IHOP restaurants across the United States. - 7/1/2005
Wired for Sound: July 2005
Infrastructure is essential and content will be king. This is the conclusion hoteliers are reaching as they rethink their telecom strategies and look for future sources of revenue in the wake of declining profits from basic phone calls and (eventually) Internet access. - 7/1/2005
Order and Out
Your guests may be ready for self-service, but are you? According to Self-Service Takes Off, the Hospitality Industry Self-Service Technology Study (the study can be accessed and downloaded at htmagazine.com), consumers interest in self-service options at quick-service restaurants is growing, even as interest lags among restaurateurs. - 7/1/2005
Research: July 2005
Hotels are spending up to 74 percent more online for website design, e-mail marketing and search engine optimization. - 7/1/2005
Putting Data to Work
Increasingly, hotel and restaurant operators are making their data work for them - 7/1/2005
Hyatt Teams with XM
Hyatt Hotels and XM Satellite Radio announce a multi-year agreement to provide free XM Satellite Radio service in guestrooms at Hyatt hotels nationwide.