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ARTICLES BY THIS AUTHOR

  • 4/11/2007

    Consumers Ready for Self-Service

    Preliminary results from the 2006 HT Self-Service study indicate that consumers are ahead of hospitality operators in accepting self-service solutions at hotels and restaurants.
  • 4/8/2007

    10 Tips for a Better Back Office

    Hardware gets smaller, tougher, and more flexible
  • 4/8/2007

    Healthy Innovation

    Restaurants: Ignore the health concerns of your guests at your own peril. That seems to be the underlying message of the spate of obesity lawsuits filed recently.
  • 4/8/2007

    Using IT to improve draft beer inventory

    During my 20 years in the hospitality industry, I have always believed that food and beverage go hand-in-hand when it comes to improving restaurant revenues.
  • 4/8/2007

    Point Of Service: Now and Later of Restaurant POS

    These days, more and more restaurants are taking advantage of point-of-service (POS) technology, replacing cash registers with fully integrated, PC-based systems.
  • 4/8/2007

    Integrated solutions

    As Voice over Internet Protocol (VoIP) begins to shift toward becoming a mainstream technology, hotels are taking advantage of the service in guestrooms and call centers to reduce telecom costs and increase guest service.
  • 4/2/2007

    Growing Regional Hotelier Implements RMS

    Taj Hotels Resorts and Palaces announces its selection of the Amadeus Revenue Management System (RMS) for its 32 hotels and resorts around the world.
  • 4/2/2007

    Casinos, Resorts to Benefit from Partnership

    Boyd Gaming, MGM Resorts and other prominent casino companies that are waiting for a seamless two-way interface between the SM Product Suite of Revenue Management modules from The Rainmaker Group and Agilysys' Lodging Management System (LMS) property management system suite will not have to wait much longer
  • 4/2/2007

    Vegas Strip to Go Wireless

    The Las Vegas Strip is looking at yet another major addition, however this one comes not in the form of a sky scraping casino-hotel, but something decidedly less visible.
  • 4/2/2007

    Fluno Center Takes Control of Operations

    The Aramark-managed Fluno Center for Executive Education announces the installation of the Maestro Property Management System (PMS) and Maestro Sales and Catering for management of operations.