Growing Regional Hotelier Implements RMS

Taj Hotels Resorts and Palaces announces its selection of the Amadeus Revenue Management System (RMS) for its 32 hotels and resorts around the world. Taj Hotels Resorts and Palaces is India's largest hotel group and also has an international presence in cities such as Dubai, London, New York, Boston and Sydney.

"For a hotel chain of our size, it is imperative that a reliable solution be introduced to help manage our inventory more efficiently and effectively. With Amadeus RMS, we are confident that our resources will now be capitalized to the fullest," says Puneet Mahindroo, director of revenue management, Taj Hotels Resorts and Palaces.

Amadeus RMS stores detailed information on reservations made throughout a hotel chain. The data can be used to support sales, marketing and financial processes, generate accurate predictions of future demand, make suggestions on how to price rooms and manage availability so as to maximize yield.

"With this implementation, our hotels around the world will be able to better manage our resources and therefore further enhance our customer service across the board," adds Mahindroo.