ARTICLES BY THIS AUTHOR
- 3/5/2015
Build it or Buy it?
In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization. - 3/5/2015
What's Hot in Guestroom Tech
Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015. - 3/5/2015
Le Duff America Integrates Restaurant Systems into Corporate Ops
Web services integration software solves complex system integration dilemmas triggered by recent restaurant acquisitions and growth. - 3/5/2015
Working the Local Angle: Benefits of Location-Based Technology
Using beacons and geo-fences, hospitality operators gain greater access to customers, increasing business and loyalty. The latest in location-based tech also allows operators to capture information about a customer to offer more personalized service. - 3/5/2015
Bond Hotel Boosts Occupancy from 55 to 95 Percent with Cloud-Based PMS
Independent hotel in Boise transitions transient roomnights to seven-day minimum extended stays – thanks to the raised occupancy. - 3/5/2015
Can't Find the Tech You Want? Build It.
Starting from a single location in 1956, Jersey Mike's Franchise Systems now boasts 1,300+ locations nationwide and has been named a top fast-growing chain by several industry sources. The fast casual sandwich chain fosters growth with a blend of proprietary technology, well-defined vendor expectations, and forward-thinking strategies. CIO Scott Scherer says that staying nimble by bringing the majority of systems in-house has positioned Jersey Mike's for its growth, and helps drive success for franchisees. - 3/4/2015
Fontainebleau Miami Beach Achieves 141 Percent+ ROI with Mobile Check-In
The Fontainebleau drives increased guest reviews and revenue with mobile check-in from StayNTouch. - 3/4/2015
Subway Ties WiFi Access to Loyalty
SUBWAY Restaurants teams with Turnstyle Solutions to offer rewards to guests who log into location WiFi networks. - 3/3/2015
Hilton Worldwide Uses Analytics to Track Key Performance Indicators
Hilton Worldwide deploys MicroStrategy for analytics to target business areas in support of enterprise data platform. - 3/3/2015
New Loyalty Management System to Help Hoteliers Maximize Revenue and Guest Satisfaction
ZDirect to unveil integrated Loyalty Management System with real-time capabilities.