ARTICLES BY THIS AUTHOR
- 2/18/2015
New Payment Technology Offers Solution for Cashless Payment or NFC
orderbird and ConCardis provide cashless payment with NFC, Apple Pay & Co. - 2/18/2015
Guest Response Solution Increases Loyalty
GEM Highlights from Maestro is a streamlined online guest comment solution to give mobile users a fast channel to provide hotels with real-time feedback. - 2/18/2015
Lettuce Entertain You Enhances Loyalty Program with Mobile and Data Analytics
Transitioning from card-based to mobile-centric program, multi-brand restaurant chain moves 25-year-old loyalty program onto Paytronix Rewards platform. - 2/17/2015
Red Robin Gourmet Burgers to Roll Out Guest-Facing Tabletop Tablets
Tabletop tablets from Ziosk to land in Red Robin locations across the U.S., enhancing guest experience with added convenience, speed of service and entertainment. - 2/17/2015
75 Percent of POS Terminals Shipped in North America Feature NFC
Shipments of NFC-ready POS terminals reached 9.5 million in 2014. - 2/17/2015
Hyatt Launches Free Wi-Fi to All Guests Worldwide
Offer for complimentary Wi-Fi extends to all guests independent of booking method or loyalty program participation. - 2/16/2015
Tablet to Eliminate Service Bottlenecks
Gourmet quick service cafÉ speeds service, improves access to data and streamlines operations with Leaf, a tablet-based point of sale. - 2/16/2015
Use Mobility to Enhance Digital Signage
Chet Patel, complex director of information technology for the Swan & Dolphin Resort, explains how mobile devices combined with digital reader board technology can improve the resort experience for guests.<br /> - 2/16/2015
Hotel Group Sales Challenge Solved with Comprehensive Group Pricing Optimization
The latest version of GroupREV has upgraded functionality to import and leverage relevant meeting space and sales & catering data using proprietary technology. - 2/16/2015
How Hotels are Mobilizing Staff
Many hotel operators are equipping staff with mobile devices, allowing them to perform duties from anywhere on the property. Whether it's smartphones or tablets, company-owned or BYOD, many operations are being performed on the go. From mobile work orders to on-the-fly guest satisfaction, hotels share details about how they’re using mobile to boost operations.<br />