ARTICLES BY THIS AUTHOR
- 7/13/2017
TELUS to Launch National Hospitality Wi-Fi for Hotels Across Canada
TELUS Hospitality Wi-Fi allows multiple guests in the same hotel room to simultaneously use their devices without having to worry about lag or interruption. - 7/13/2017
Sonesta Resorts St. Maarten Expands Use of Agilysys Solutions to Enhance Efficiency and Service
All-inclusive caribbean resorts implement Eatec Inventory and Procurement System. - 7/13/2017
Sabre Creates an AI-powered Chatbot Using Microsoft’s Intelligent and Natural Language Services
Pilot explores how artificial intelligence can help travel agencies serve travelers better by fulfilling their most common service and support requests with smart technology. - 7/13/2017
Prevent Restaurant Data Breaches with 4 Important Payment Technologies
The average cost of a data breach is $158 per compromised record, but the damage to a restaurant's reputation could be even steeper. - 7/13/2017
Incorporating Mobile Apps and Functionality Into a Hotel Stay Is Associated With Higher Guest Satisfaction
Integrating this technology also makes guests more willing to share their positive hotel experiences on social media reveals J.D. Power 2017 North America Hotel Guest Satisfaction Index Study. - 7/12/2017
Flawless Cellular Connectivity Is Key to Five-Star Hotel Service
While a reliable, strong Wi-Fi signal is necessary within a hotel, guests and hotel staff also need access to strong cell signals. - 7/12/2017
The Ranch at Laguna Beach Partners with ALICE to Improve Staff Communication
Managers also enjoy the mobile platform's other operations-enhancing features. - 7/12/2017
Ingenico, Nando’s Partner to Update Payment Infrastructure
Nando's selected Ingenico for its ability to provide a unique payment framework to complement its digital commerce transformation. - 7/12/2017
Red Roof Inn Debuts Mobile-First Website Redesign
The new site tailors travelers’ content by saving their most and last booked locations and site preferences to streamline the booking process. - 7/12/2017
McKibbon Hospitality Reduces TAT for Capital Expenditures from Days to Hours
Cloud-based system replaces paper forms, emailed spreadsheets and provides McKibbon management with fast, direct visibility into data and analytics.