ARTICLES BY THIS AUTHOR
- 7/11/2017
Survey Reveals Correlation Between Hotel Employee Engagement and Guest Satisfaction
Best Western Hotels & Resorts, UniFocus find that a 10% increase in engagement could reasonably result in a 4% increase in intent to recommend. - 7/11/2017
4 Factors to Consider Before Implementing Mobile Order/Pay
A pre-order, pre-pay service will require ongoing operational adjustments to ensure order volume is managed effectively. - 7/11/2017
MyCheck Achieves Oracle Validated Integration with Oracle Hospitality Simphony POS
MyCheck’s MyPOS integration with Oracle Hospitality Simphony POS delivers a mobile payment experience that enables hotel/restaurant guests to view the live bill, split checks, tip the server, pay using a digital wallet, and receive rewards via smartphone. - 7/11/2017
Infor Announces Coleman AI Platform
Artificial intelligence delivered via Infor CloudSuite helps maximize human work potential. - 7/11/2017
Heart of America Group Selects Broadvine for Reporting and Analytics
Broadvine's software allows General Managers to get away from spreadsheets and in front of guests. - 7/11/2017
Volara and Hotel Technologies Announce Partnership
Companies to bring new iAVS1 Docking Station for the Amazon Echo Dot to hotels. - 7/10/2017
Shake Shack and Olo Extend Digital Ordering Experience to Android Users
Operator releases Android app following the successful launch of its iOS app. - 7/10/2017
Hard Rock Hotels & Casinos Notifies Guests of Third-Party Vendor Security Incident
Breach of Sabre Hospitality Solutions leads to compromised payment card information at Hard Rock Hotels & Casinos. - 7/10/2017
Hilton & Travel and Transport Integrate Apps
Partnership allows Travel and Transport clients to access their Hilton reservation from the Dash Mobile app. - 7/10/2017
Hilton Waikiki Beach Launches Virtual Reality Mobile App
Property partnered with YouVisit to offer guests a 360 degree video tour on desktop, as well as a fully immersive VR experience on headsets.