ARTICLES BY THIS AUTHOR
- 10/12/2018
Why TGI Fridays Is All In on AI
How a 50-year-old brand thinks like a startup to augment guest experience and operations with artificial intelligence - 10/12/2018
Watch out Software, AI is Hungry
- 9/28/2018
What's Happening to Customer Loyalty?
Data and digital trends drive change in guest engagement strategies and success. - 9/21/2018
Overcoming Data Roadblocks
How restaurants and hospitality businesses can start making their data work for them. - 8/24/2018
Blaze Fast-Fire’d Pizza Leverages Digital Capabilities to Give Guests Personalized Loyalty
Via integration with Olo, the Punchh powered app will also offer online ordering and new point-based rewards - 8/23/2018
Removing Friction from the Back-of-House
Crazy Bowls & Wraps exec shares the struggles and solutions that are helping the company position itself for rapid growth. - 8/23/2018
How the Right Platform will Simplify the Back Office & Accounting
Tech expert offers advice on how to empower employees and have better insight to operations. - 8/23/2018
Wolfgang Puck Fine Dining & One Off Hospitality Group Leverage Restaurant-Specific Accounting Software
Restaurant 365 enjoys growth; averages nine new clients per week in 2018. - 8/31/2018
5 Tech Trends Shaping Guestrooms of the Future
Experts predict how digital guests’ demands are changing how hotel rooms will look and operate differently in the near future. - 8/14/2018
Hotel of the Future
Solving the paradox of high-tech, high-touch service and personalized experiences.