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Dorothy Creamer

Editor-in-Chief

Author Profile

Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).

ARTICLES BY THIS AUTHOR

  • 2/14/2017

    From Information to Innovation

    Enabling CIOs to become more effective leaders requires that executives are invested in the overall goals of the company. This sentiment is echoed in <em>Hospitality Technology</em>’s annual Industry Outlook, where the editorial advisory board weighs in on objectives and predictions for the year ahead. <em>HT</em>&#39;s editor, Dorothy Creamer, highlights a few skills advisory board members identified as important for technology leaders.<br />  <br />
    Dorothy Creamer
  • 12/19/2016

    Frictionless POS: 2017 POS Software Trends Report

    Suppliers and IT executives explore mobility and new payment options to foster seamless experiences.
    Dorothy Creamer
  • 12/19/2016

    Data as Differentiator

    Analyzing data is becoming ever more vital for the hospitality industry; this month&#39;s issue of <em>HT</em> calls out the conundrum and highlights solutions. <em>HT</em>&#39;s editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.
    Dorothy Creamer
  • 12/19/2016

    Customer Experience Yields Competitive Edge

    Restaurant leaders reach across the aisle to collaborate on taking guest experience to the next level
    Dorothy Creamer
  • 10/12/2016

    Designing Change

    This month, <em>HT</em> debuts a new look with a brand new logo and tagline, "Smarter Hotels & Restaurants." Inside, <em>HT</em>&#39;s pages have been redesigned to present a fresh, modern appearance. <em>HT</em>’s editor, Dorothy Creamer, discusses where <em>HT</em> is headed as it looks to celebrate 20 years of publication in 2017.   
    Dorothy Creamer
  • 10/12/2016

    Bridging the Tech Divide with Data

    Dickey&#39;s Barbecue Pit leverages proprietary analytics platform for real-time company-wide insight.
    Dorothy Creamer