ASSA ABLOY Hospitality Mobile Access allows hotel guests to skip the front desk and go directly to their guestrooms, using their smartphone or watch as a secure access key. This award-winning Seos® technology from ASSA ABLOY not only maximizes guest convenience and loyalty, but also streamlines operational efficiency for the property.
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Depending on the method of deployment, guests can reserve and book their room using their mobile phone or device, then use the phone to check in and check out, as well as to access their guestroom. This seamless experience is secure, convenient and saves everyone time. In improving service levels and guest experience, Mobile Access builds customer loyalty and strengthens a hotel’s brand. A central feature such as a mobile key also adds value to property’s mobile strategies by making them more relevant to hotel guests.
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ASSA ABLOY Hospitality Mobile Access is compatible with pre-installed RFID-enabled VingCard door locks, with the latest versions requiring only a small BLE board to be installed alongside the existing lock. The platform and hosting environment are designed and scaled for high traffic and high reliability. ASSA ABLOY Hospitality Mobile Access includes technical support, training sessions and comprehensive Service Level Agreements.
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ASSA ABLOY’s Seos technology provides hotels with the world’s first multi-platform ecosystem for issuing, delivering and revoking digital keys. The Seos protocol meets the most stringent security standards and includes messaging, strong authentication and data confidentiality. Hotels can choose between three mobile app variations depending on their specific needs. Properties can opt to integrate Mobile Access into their own apps and back-end systems; utilize a third-party certified partner app if lacking their own app but wanting greater functionality beyond access control; or implement ASSA ABLOY Hospitality’s standalone solution for ready-to-use, basic mobile access.
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Technology Type: Digital key technology
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Top 5 Most Innovative Features:
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Enhanced guest convenience and personalization abilities
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Seos-backed security and data encryption
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Compatible with pre-existing VingCard door locks
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Ability to integrate with existing hotel or third-party mobile apps
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Capacity to serve as a standalone solution
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Existing customers include: Nordic Choice Hotels, KViHotel, EAST | Miami, Crowne Plaza Hunter Valley, Ocean Beach Club Crete, SKYE Hotel Suites Parramatta
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Telkonet’s EcoSmart Platform began as an energy management solution enabling properties to reduce energy consumed and thus save money on their energy bill. The solution uses innovative sensing technology to execute a proprietary energy saving algorithm that maximizes energy efficiency and comfort at the same time. As the platform evolved, lighting and plugload were added so that the entire room could be controlled based on any number of triggers. This provided the ability to maximize the in-room energy savings when a guest wasn’t actively paying for or making use of the room.
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While this solution met the needs of energy management, the industry began to recognize significantly more potential benefit. From reducing operational costs, improving guest experience and increasing knowledge of the guest’s use of their environment, hoteliers saw the technology not only simply as savings but also as differentiation of experience. EcoSmart’s ability to integrate into and with a variety of other technologies separates it from its competition. From integrations with media platforms and providing control onscreen to communication with room signage, mini-bars, lighting and drapes, EcoSmart has created the most comprehensive and connected platform available on the market today under one platform.
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Telkonet’s acknowledgement of an industry shift from purely savings to experience has driven the development of both EcoSmart and all of its dedicated integrations. From hardware to software to analytics, Telkonet’s industry knowledge and expertise continues to drive its leadership and value or its customers. This same knowledge and expertise is what Telkonet has tapped to drive its evolutionary upcoming platform, Symphony.
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Technology/Solution Type: Hardware, Software and Services
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5 Most Innovative Features:
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Comprehensive Energy Management (All energy flowing to a space)
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Expansive integrations across software and hardware platforms
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Volume of data collected for analysis
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Breadth of complete platform (Unmatched in the industry today)
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Ability to seamlessly integrate within other platforms
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Based on an understanding of the consumer experience and the value of the current EcoSmart platform, Symphony is designed to make the full-room integration as easy as point-and-click and provide unrivaled commissioning and reporting in the cloud. Crossing the next boundary.
What the Future Holds for Booking & Room Selection
Mobile: The Platform for Innovation
Adapting to Automation
TVs Evolve to Service Facilitator
Hotel Networks Flex Their Fiber ... and Muscle
EXECUTIVE ROUNDTABLE: How Guestrooms are Getting Smarter & Hyper-Personalized (Sponsored)
TECH SHOWCASE: Redefine Guest Convenience With ASSA ABLOY Hospitality Mobile Access (Sponsored)
TECH SHOWCASE: Crossing the Next Boundary with Telkonet's EcoSmart Platform (Sponsored)
Viceroy Hotels & Resorts is in beta-testing for voice controlled services in the guestroom with integrations to the TV, AC, and lighting controls.
Guest experience is top-of-mind for hoteliers and should be for bottom-line reasons. According to Hospitality Technology’s 2018 Customer Engagement Technology Study, almost half (48%) of consumers say that high-tech features in the guestroom will influence them to book at a particular hotel. In a broader sense, 33% said that a hotel simply having cutting-edge technology would drive a booking decision. IT investments for hotels, however, are notoriously skimpy – with the average technology budget coming in at 4% of overall revenue in 2017 according to Hospitality Technology’s 2018 Lodging Technology Study. About three out of five (61%) of operators plan to invest more in technology in 2018, but with lack of budget and the burden of maintaining legacy systems being named the top two challenges facing hotel IT departments, putting IT dollars in places that will reap ROI is a top concern for those holding the purse strings.
In this special report, HT takes a look at five major areas where technology is going to shape the hotel guestroom in the near future and in many cases is already having an impact. These are areas that will require investment and can offer returns as HT’s research reveals that 65% of guests are willing to pay more for hotels that offer the technologies they deem important.