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Dorothy Creamer


Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).

Blog posts by this author

December 2019

Augmented intelligence is enhancing hospitality’s game
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Articles by this author

January 2020

The latest technology offerings raise the emotional and intelligent quotient to provide practical solutions for real issues facing hotels, restaurants.

December 2019

How mobility, online ordering and a competitive labor market should be key considerations when making POS investments.

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.

Doubling down on mobility and guest convenience, McDonald’s teams with global payments platform, Adyen.

Edward, the AI chatbot for Edwardian Hotels empowers guests and staff and is winning hearts in the process.

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