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Dorothy Creamer

Editor-in-Chief

Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).

Blog posts by this author

August 2019

Aug
16
A friend of mine recently shared a negative foodservice experience.
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Articles by this author

October 2019

Luxury gaming property deploys scalable, cloud-managed wireless network from InnSpire to address connectivity complaints, add IPTV and build a future-proof foundation for guestroom automation.

Path to Purchase Expo homes in on what is driving sales in the age of the customer.

Loyalty is about more than just customer retention, it’s a key recipe for future success.

Open database leaked 179GB in customer, U.S. government, and military records.

Upon completion of the planned property renovations, Marriott intends to operate all the Elegant hotels as all-inclusive resorts under one or more of Marriott’s collection brands.

The POS is becoming an amalgamation of capabilities, with operators and suppliers seeking enhanced functionalities.

September 2019

The company announced via a blog on its site that a data breach, impacting roughly 4.9 million users had been detected earlier in the month of September 2019, involving a third party service provider.

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