ARTICLES BY THIS AUTHOR
03/11/2020
The Last Mile
When you hear about last-mile delivery as a restaurant organization, you might worry that the third-party delivery driver has gotten lost or —even worse — stolen a few French fries from the order.
02/16/2020
Oracle is Open…Seriously
Mighty property management systems solutions provider giant outlines lofty goals to help hoteliers improve operations, but promises that progress is not the end game.
02/12/2020
Top 4 Challenges Hospitality Wants Solved
HT’s Advisory Board weighs in on what problems they want solved first.
02/06/2020
2020 Industry Outlook: Imagination to Iteration
HT’s advisors say the path to innovation for restaurants and hotels is paved with a mix of AI, practicality and privacy.
02/12/2020
From IQ to EQ: Innovation Gut Check
Modern hospitality is the nexus of tradition and technology, where IQ must meet EQ. Emotion and intelligence are key to what will create the experiences of the future. Today’s IT leaders must understand, embrace and predict both concepts.
01/29/2020
Counting Down to 25 Years of MURTEC with 25 Reasons to Be There
MURTEC celebrates a quarter century of being the gold-standard in restaurant technology events.
01/22/2020
CES 2020: Raising the Stakes for Innovators to Build Things with Meaning
The latest technology offerings raise the emotional and intelligent quotient to provide practical solutions for real issues facing hotels, restaurants.
12/25/2019
Optimizing Point of Sale to Improve Efficiency
How mobility, online ordering and a competitive labor market should be key considerations when making POS investments.
12/18/2019
McDonald's Says Yes, You Want Mobile Payment With That
Doubling down on mobility and guest convenience, McDonald’s teams with global payments platform, Adyen.
12/19/2019
Finding a Return on Intelligence
Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.