Dorothy Creamer

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Dorothy Creamer, Editor-in-Chief of Hospitality Technology is a content strategist and publishing professional with 15+ years’ experience in both B2B and B2C communications. As the editorial lead of HT she drives the content strategy for the entire HT brand from print to web and in-person networking/educational events. Creamer also leads the analysis and writing of HT’s three benchmark industry research reports (Lodging Technology Study, Restaurant Technology Study and Customer Engagement Technology Study). In addition, she develops content and leads speaker recruitment efforts for HT’s three annual industry events (HT-NEXT, MURTEC, and the MURTEC Executive Summit).



The Last Mile

When you hear about last-mile delivery as a restaurant organization, you might worry that the third-party delivery driver has gotten lost or —even worse — stolen a few French fries from the order.

Oracle is Open…Seriously

Mighty property management systems solutions provider giant outlines lofty goals to help hoteliers improve operations, but promises that progress is not the end game.

Top 4 Challenges Hospitality Wants Solved

HT’s Advisory Board weighs in on what problems they want solved first.

2020 Industry Outlook: Imagination to Iteration

HT’s advisors say the path to innovation for restaurants and hotels is paved with a mix of AI, practicality and privacy.

From IQ to EQ: Innovation Gut Check

Modern hospitality is the nexus of tradition and technology, where IQ must meet EQ. Emotion and intelligence are key to what will create the experiences of the future. Today’s IT leaders must understand, embrace and predict both concepts.

Counting Down to 25 Years of MURTEC with 25 Reasons to Be There

MURTEC celebrates a quarter century of being the gold-standard in restaurant technology events.

CES 2020: Raising the Stakes for Innovators to Build Things with Meaning

The latest technology offerings raise the emotional and intelligent quotient to provide practical solutions for real issues facing hotels, restaurants.

Optimizing Point of Sale to Improve Efficiency

How mobility, online ordering and a competitive labor market should be key considerations when making POS investments.

McDonald's Says Yes, You Want Mobile Payment With That

Doubling down on mobility and guest convenience, McDonald’s teams with global payments platform, Adyen.

Finding a Return on Intelligence

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.