ARTICLES BY THIS AUTHOR
- 9/2/2024
How Customer Feedback Shaped Toppers Pizza’s Off-Prem Strategy
HT Talks Tech and marketing with Adam Oldenburg, CEO of Toppers Pizza. - 9/2/2024
Beyond Plate and Pillow: 5 Ways AI is Redefining the Future of Hospitality
Here are five areas where we are seeing and tasting its impact. - 8/25/2024
Playa Bowls Rides the Wave of Off-Premises Dining
Playa Bowls' CMO and CDO discuss how technology is driving customer convenience and loyalty for the fast-growing brand. - 8/20/2024
5 Things to Consider When Using Background Music
Playing the right music is especially important for restaurants, as it helps create a welcoming environment that encourages customers to linger and return. - 8/20/2024
HT Talks Tech with Cheba Hut's VP of Operations Brian Witte
Cheba Hut’s approach to technology: balancing tradition with innovation. - 8/19/2024
Third-Party Integrations: The Key To Unlocking Seamless Operations At Small Hotels
Not all hotels use technology’s full potential to streamline payments, reservations, event hosting and more. This article explores the advantages these integrations offer, overcoming adoption obstacles, and what this means for guests. - 8/18/2024
HT Talks Tech with Patric Knapp, VP of Operations, Bobby's Burgers by Bobby Flay
Bobby’s Burgers By Bobby Flay deploys IoT-driven innovations for faster, smarter kitchen operations at its new flagship location in Charlotte, N.C. - 8/18/2024
Transforming the Hotel Ecosystem: Enhancing Both Guest and Staff Experiences
Hotel operators must reconsider the ways in which they interact with guests and staff and look for opportunities to improve. - 8/11/2024
HT Talks Tech: Lori Bolin, President of BrewLogix
HT caught up with Lori Bolin, president and chief strategy officer of BrewLogix, to talk about her background and the technology that landed BrewLogix on Fast Company’s 'World's Most Innovative Companies of 2024' list. - 8/11/2024
WATCH: Will Guidara on Using Anger as Fuel
During his MURTEC 2024 keynote, Guidara shared his principles of “unreasonable hospitality,” helping each MURTEC attendee embrace their role in the service experience.