ARTICLES BY THIS AUTHOR
- 11/8/2023
WATCH: Migrating to the Cloud from MURTEC Executive Summit
Learn how restaurants migrating to the cloud can transform their operations with data and AI to enhance operational efficiency and customer experiences. - 11/8/2023
Hospitality Authority Will Guidara to Keynote MURTEC® 2024
Guidara will share how his key principles of “unreasonable hospitality” can inform fresh approaches to restaurant technology. - 11/8/2023
Smashbuger Partners with Curbit to Add AI-Powered Order-Throttling
Platform driven by real-time kitchen intelligence will support 129 Smashburger locations - 11/7/2023
How AI-Enabled IAQ Insights Improve Guest Experiences
With guests increasingly prioritizing health and safety, hoteliers need to demand innovative solutions to create safer indoor environments. - 1/5/2024
Hospitality Technology Seeks Nominations for 2024 Top Women in Restaurant Technology, Rising Star Awards
DEADLINE EXTENDED to January 16, 2024. New for 2024: The Rising Star category is open to everyone. The awards will be presented at MURTEC in Las Vegas on March 13, 2024. - 11/6/2023
Employee Engineering 101: How to Stop Turnover
To understand a restaurant’s culture, look at the best employees - and actively search for new employees who fit this profile. - 11/3/2023
How Smart Technology is Reinventing the Hotel Experience
The hotel room TV plays a major role in keeping the guest both entertained and informed. Here's how to design the perfect guest experience. - 11/2/2023
WATCH: Strengthening the Customer Relationship with Real-Time Data
El Pollo Loco's Clark Matthews took to the stage at MURTEC Executive Summit to share some of the brand's data and tech hacks that continue to pay off. - 11/1/2023
WATCH: Brooklyn Dumpling Shop's Bold Ideas, Big Innovation
Founder and CEO Stratis Morfogen took to the stage at MURTEC Executive Summit to share some of his philosophies behind the brand, a 2023 MURTEC Breakthrough Customer Engagement Award Winner. - 10/30/2023
WATCH: Dr. Bryan K. Williams on the Importance of Customer Engagement
Williams shared how truly engaging each customer can set your restaurant apart from those that simply transact business.