Anna Wolfe
ARTICLES BY THIS AUTHOR
- 12/25/2024
HT Talks Tech with Kura Sushi
Ben Porten, Senior Vice President of Investor Relations and System Development, talks tech advancements and efficiencies as it plans to expand beyond 70 U.S. locations. - 12/23/2024
Top 10 Restaurant Tech Stories of 2024: Innovation, Insights & Industry Game-Changers
From Dine Brands' tech advancements, Steak n Shake's biometric check-in, these are the stories that captivated the restaurant tech world. - 12/19/2024
From Robots to Analytics: 2025’s Tech Trends That Will Reshape Restaurants
In 2025, technology will be an important part of a broader, connected system that digitizes, automates, and optimizes everything from back-office budgeting to at-the-table dining experiences. Here's how operators can adapt. - 12/18/2024
Personalization Gets Saucy: KFC’s Tech-Forward Concept Mixes Flavor, Data, and Entertainment
KFC’s new Saucy concept features kiosk ordering, drive-thru and a mobile app with 20 points of customization. - 12/17/2024
The Evolving Role of AI in Employee Scheduling, Retention
AI is enabling one of employees’ most sought-after benefits: schedule flexibility. It is is more than just an attractive perk – it’s a competitive requirement. - 12/15/2024
Starbucks Plans to be 'Best Job in Retail'
As hospitality faces critical staffing shortages, Starbucks positions itself as a top employer with expanded benefits and a renewed focus on workforce well-being. - 12/9/2024
How Fire & Vine Hospitality Transformed Customer Engagement with RTN Data Standards and Oracle CrowdTwist
Fire & Vine has integrated loyalty and engagement data across its reservation system, events platform, and email lists. With a consistent and accurate view of its customers, Fire & Vine is now able to offer more targeted and personalized offers. - 12/8/2024
Gift Cards: Trends, Tech, and the Path to Loyalty
According to the Givex 2024 Holiday Gift Card Survey, credit card gift cards continue to dominate as the most popular gift card choice for the holidays, favored by 70% of respondents. - 12/8/2024
Talk It Out: Why Voice AI is the Future of Hospitality Service
Guests want fast, clear answers — and they still prefer to talk to get them. Learn how intelligent voice systems are reshaping customer experience, improving efficiency, and driving revenue in 2025 and beyond. - 12/8/2024
Enhancing Food Ingredient Supply Chains with Technology
From automated temperature tracking and AI-powered cameras to cloud-based monitoring systems, technology is reshaping how food ingredients are tracked and monitored from farm to table.
