ARTICLES BY THIS AUTHOR
- 12/20/2021
David Kong Receives Arne Sorenson Social Impact Leadership Award
Kong will be among the honorees to be recognized at 2022 Night of A Thousand Stars Gala. - 12/20/2021
Mastercard to Acquire Dynamic Yield from McDonald's
McDonald's continues to scale and integrate the personalization platform to further enhance CX. The deal boosts Mastercard's services. - 12/19/2021
STUDY: U.S. Travel & Tourism Saw Workforce Shortage of 700,000 Employees in 2021
A report from WTTC, which represents the global private Travel & Tourism sector, projects up to one in 13 jobs will likely remain unfilled in 2022. - 12/19/2021
Darden Restaurants to Switch Up CEO
CEO Eugene I. Lee, Jr. to Retire; Board Elects Ricardo Cardenas as Successor; Lee to Continue as Executive Chairman. - 12/19/2021
Agilysys to Acquire Resort & Hotel Management Software Provider
Buyout of ResortSuite will strengthen Agilysys’ presence in the resorts and hotel property management systems space. - 12/19/2021
Software Aims to Ease Burden of Training Service Workers
Restaurateur Beth Hussey creates instructional mobile application focused on restaurants, Shifty. - 12/19/2021
Chipotle Prepares to Open Digital Kitchen Restaurant
Bye-bye dining room. The new format will exclusively fulfill digital orders for pickup or delivery. - 12/19/2021
David Chang’s Fried Chicken Brand Expands With Kitchen United
David Chang’s Fuku opens first Kitchen United location in Santa Monica, Calif. - 12/19/2021
GoTab Launches Reseller Partner Program
- 12/19/2021
Vibes Launches Mobile Wallet as a Channel for Brands to Deliver Dynamic Experiences on Consumers’ Mobile Devices
Vibes’ Mobile Wallet as a Channel turns consumers’ smartphones into a content channel that drives topline growth, increases loyalty, and improves customer satisfaction.