How AI & Automation Can Improve the Customer ExperienceNext generation technologies are key drivers of enhancing the customer experience. TrustYou’s Direct Guest Messaging Tool Enables Compatible Connection With Amazon EchoAcme Hotel in Chicago is first to link TrustYou with “Alexa.” Yext Fall ‘17 Release Makes Business Websites Intelligent Yext Knowledge Tags help business websites become more discoverable for intelligent services such as AI and voice assistants. orderTalk, Inc. Files for a Patent for a Universal Artificial Intelligence Plug and Play POS Integration The technology will change the way restaurants receive third-party delivery orders. Learn How Travel Brands Can Upgrade to First-Class CX Digital growth is driving travel app downloads, but hospitality must ask itself: "Is my CX strategy growing with it?" HTNG Announces Sessions and Speakers at Upcoming HTNG Insights Summit Insights Summit to take place at the Hyatt Regency Dulles in Washington D.C. 2017 Innovation Report 5 emerging technologies move to the foreground of disruptive trends. Millennium Hotels and Resorts Brings Relay Robot to Singapore Property AURA the autonomous service delivery robot will help optimize operations, boost productivity and lift guest experience. Coming Soon to Hotels: AI for Building Maintenance AI will prevent a disruptive guest experience allowing guests to have an excellent stay. Dickey's Barbecue Pit Incorporates "Hey Alexa" to Enable Key Business Functions Dickey's locations nationwide adopt iOLAP's Enterprise Voice Platform to quickly and accurately find business metrics. First Previous 133 134 135 136 137 Next Last