Artificial Intelligence / AI

Gartner predicts that by 2020, consumers will manage 85% of their brand relationships without ever interacting with a human.

New digital guest service is an evolution of MSC for Me, will be available in seven languages, and will launch on MSC Bellissima.

From voice command technology to robotic concierges, AI is rapidly transforming hotel processes and services.

Offercraft uses AI and gamification to drive loyalty, engagement and revenue for multiple industries, including casinos.

Industry-specific, machine-readable data sets will expedite AI training workflows in travel and food Industries.

Latest version of industry’s only purpose-built interactive AI-powered guest room assistant provides enhanced functionality and added features.

Willows Hotel & Spa at Viejas Casino & Resort found that integrating Amazon Alexa into hotel rooms offered guests modern technology without interfering with the room's natural, relaxing ambiance.

ITB Berlin: IDeaS Revenue Solutions debuts voice-driven revenue management platform.