Agilysys, Xuvi to Offer Hospitality Customers Immersive Data Analytics and Revenue Optimization
Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, and Xuvi, a data science company that uses immersive data analytics and automation to help companies make intelligent data-driven decisions about their business, announced that Agilysys is now a reseller of Xuvi’s solutions. This strategic partnership will help Agilysys customers increase profitability and improve guest loyalty. Xuvi’s easy-to-use BeamStudio platform, powered by SpendScore – a patent-pending guest valuation scoring index – will be available with Agilysys’ PMS and POS solutions, to help deliver a better customer experience and drive revenue and cost optimization.
BeamStudio works with immersive data analytics by surrounding a customer or an event with multi-dimensional data points using big data and artificial intelligence. The system will process all transactional data from the operation, such as check-in and check-out, room service orders, as well as any point-of-sale transactions on the property, allowing for a complete view of the customer journey.
The integration with Agilysys will allow operators to increase profitability and guest loyalty by improving on the following critical areas:
- Personalized marketing offers – The system features an intuitive offer campaign creation tool with multi-channel offer delivery and real-time performance analysis. The system’s machine learning capabilities will ensure continuous campaign performance improvements.
- Real-time predictive analytics for operational efficiency – Along with historical analysis, the system offers real-time predictive analytics with floor views showing business and guest status and real-time alerts for out-of-bounds and suspicious events.
- Centralized enterprise dashboard – Users will have access to the current business status and predictive insights anytime with a centralized dashboard, featuring data-driven staffing and inventory level recommendations as well as historical and predictive insights of key performance metrics.
The integrated Agilysys and Xuvi solutions will be available later this year