2/24/2021 The casual dining restaurant added contactless payment and table management to assist with social distancing.
12/29/2020 Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.
12/22/2020 COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.
10/22/2020 Choice Hotels Canada uses an employee-facing app to better engage with, educate and recognize frontline staff.
10/1/2020 Now's the time to research new technology and procure hypoallergenic, food-safe products that provide healthcare-grade disinfection to protect your guests and staff.
8/27/2020 You can’t improve what you don’t measure. A digital checklist solution can ensure the right actions are being taken on time, every time, so all your locations deliver a consistently strong customer experience.
8/19/2020 A new research study from NEW reveals the challenges Latina women face, and how companies can serve them better.
8/19/2020 Matt Friedman, cofounder and CEO of Wing Zone, shares how his brand took possession of delivery and thrived.
6/17/2020 Restaurants have learned that telling their stories and inspiring their audience can be more effective than conventional marketing
3/12/2020 Behind the wall, wireless infrastructure plays a silent but important role in guest experience.
2/13/2020 How The Chedi got patrons staying at its villas and yachts to order in-room dining.
12/20/2019 Summary: Streamlining the back-office with customizable, predictive solution yields actionable, real-time insights for Florida-based chain as it prepares for expansion