Westin Teams with PSAV to Bring Power to Presentations

The Westin Harbour Castle Hotel in Toronto has found its event technology partner in PSAV Presentation Services. PSAV is a supplier of audiovisual services and event technologies to hotels, associations, producers and meeting planners worldwide. The company provides a range of event technology and with more than 800 partner locations worldwide. For the last 14 years, PSAV has served as the event technology and rigging partner to The Westin Harbour Castle Hotel. In 2010 the hotel added PSAV's Power Distribution to its list of onsite services.

 

PSAV's ability to quickly react to last minute requirements from event planners and guests is a key reason why having an onsite team is so valuable to The Westin Harbour Castle. PSAV understands the hotel's operations and financial goals, and aligns their services accordingly. PSAV works with banquet staff to flip rooms and re-set for next events, helping the property to be proactive with scheduling power requirements. 

 

Another way that PSAV is providing partner value to The Westin Harbour Castle is during the site inspection process. Remaining present whenever prospects come to tour the hotel and discuss their event needs is helping to "close the deal.”

 

Whenever prospective customers visit The Westin Harbour Castle, PSAV sets up a plasma screen in the lobby to showcase the group’s logo and photos of their initiatives and how they align with Westin. A PSAV representative tours alongside the hotel Sales Manager to answer any potential AV, rigging or power requirement questions. Well versed in all set-up possibilities, PSAV brings with them an iPad with photos of various set-ups of all meeting space to allow planners to envision what can be done with an empty slate.