Upserve Launches New Products for Multi-Location Restaurant Groups

Upserve, a full-service restaurant management platform, announced it is now managing over $11 billion in annual transaction volume, making it the largest provider of cloud-based point of sale and analytics for the independent restaurant industry. Restaurants now use Upserve to manage relationships with more than 32 million active diners and more than 23 million meals per month, up more than 100 percent in the last year.
 
Upserve Marketplace Doubles with Addition of New Partners
 
Upserve also announced the growth of Upserve Marketplace to more than 30 partners, the largest marketplace of integrations for any cloud-based restaurant point-of-sale system, with the addition of new partners across multiple categories including online ordering, reservations, inventory management, invoice management and workforce solutions. Examples of newly signed partners include:
 

• Menufy and Open Dining join Upserve’s growing online ordering program, where orders enter the Breadcrumb POS seamlessly, saving time for restaurateurs, growing revenue, and eliminating order errors.
• BevSpot, MarketMan, PlateIQ, SimpleOrder and xtraCHEF join Upserve’s inventory program, helping restaurateurs manage their largest cost effortlessly, while boosting profits and reducing waste.
• Harri joins Upserve’s workforce management program, key to recruiting, training and scheduling restaurant staff who compose ten percent of the American workforce.
• Opticard and Swipe It joins the expanding Upserve guest card program, providing integrated gift card sales and deeper guest loyalty solutions.

 

These new additions come on the heels of the launch of Upserve Marketplace in April, signaling the market’s desire for a single restaurant platform of record.
 
Upserve Announces New Capabilities for Multi-Location Restaurant Groups
 
Already the go-to choice for restaurant groups with multiple locations for its ease of use and scalability, Upserve announced several features for multi-location restaurant groups. These new capabilities offer mid-market and enterprise customers greater visibility, management and communication across locations. These new features include:

 

• Multi-Location Menu Management: Breadcrumb POS by Upserve makes restaurateurs’ lives easier by simplifying the process of modifying, adding or deleting menu items across locations. A single master menu enables enterprise-wide control while preserving flexibility of managers at individual locations to make changes when needed. This new feature will be included with the “Pro” tier subscription and will be generally available later this summer.
• Multi-Location Menu Optimization: The Multi-Location Menu Optimization feature for Upserve HQ helps restaurateurs compare menu performance across all locations in the brand, making it easier to re-engineer menus based on national or regional customer preferences. Upserve HQ uses a smart AI matching algorithm to “map” menu items across the brand, including for multi-unit restaurants using different POS Platforms, or restaurants that have named menu items inconsistently across locations. Marketing and operations managers can even create their own customized menu reporting categories. This new feature is included with the Upserve HQ “Pro” subscription and available now.
• Integration with Epson Kitchen Display System: Upserve is expanding its KDS offerings by announcing the addition of fully integrated support for the Epson KDS and printer systems. This integration provides capabilities for restaurants who require a bump bar and back-up printer that displays on a large screen. Upserve will demonstrate integration at the National Restaurant Association show in Chicago, IL from May 20-23. This new feature will be included with the “Pro” tier subscription and will be generally available later this summer.
• Logbook for Upserve Live: The popular Logbook feature is now included in a mobile version of Upserve Live, a mobile restaurant management app. Upserve Live users can now make Logbook entries from their phones, encouraging logbook participation by staff. Managers and owners can review accurate and timely reports from the front lines anywhere, anytime. This feature is included with Upserve Live for iPhone version 2.2, available today in the Apple App Store.