Top 10 POS Stories: Mobile Apps, EMV and Artificial Intelligence Drive Point of Sale News in April
Point of sale headlines in April revealed several things, chief among them: mobile apps are a top priority for restaurants and EMV continues to be a top-of-mind issue. From Dunkin’ Donuts and Starbucks engaging a battle of the new mobile apps to Taco Bell experimenting with artificial intelligence with its Tacobot, the point of sale landscape is certainly never dull. Check out this recap of top headlines in case you missed them the first time around.
EMV
570 Million Smart Payment Card Shipments to U.S. in 2015
The Smart Payment Association (SPA), the trade body of the smart payments industry, released the findings from its annual review of the smart payment cards market. Data collated by the SPA from its members reveal 2060 million payment chip cards were shipped globally in 2015. This represents an increase of 34% on last year’s figures. The gathering pace of EMV migration in the United States played a major factor in the uplift of worldwide shipment figures.
Removing Friction from EMV
As more chip-enabled cards enter the market and mobile payment gains ground, an EMV-ready solution will help these businesses stay on track with consumer expectations for transaction processing. In this Roadmap, HT talks to industry experts to present step-by-step guidance for making the switch.
Future POS Teams with Vantiv to Offer Integrated EMV Solution
Future POS, Inc. has partnered with Vantiv Integrated Payments, a provider of payments technology and services for small and medium-sized businesses (SMBs), to introduce a comprehensive fully-integrated EMV processing solution for the United States market. This new, EMV-enabled interface is available with Future POS’s Future Fusion product.
MOBILE APPS
Starbucks Redesigned Mobile App Features More Interaction and Personalization
With the launch of Starbucks Rewards, the company is unveiling a sleekly-redesigned mobile app for iOS and Android customers. This update offers a personalized experience, bringing benefits to life through engaging and interactive in-app features for the more than 17 million customers who use the Starbucks app regularly.
Dunkin' Donuts Unveils Updated Mobile App for Payment & Gifting
Dunkin’ Donuts has unveiled a new version of its mobile app for quick, easy and secure payment, DD Perks offers and rewards, and gifting of Dunkin’ Donuts cards. Featuring a new touch-friendly design and layout with enhanced imagery to showcase the brand’s broad menu, the “New Dunkin’ Donuts” mobile app is available for iOS devices from the App Store on iPhone or iPod touch and will be available for Android devices from the Google Play Store beginning April 12.
Applebee's Updates Mobile App for Online Ordering and To-Go
Applebee's Neighborhood Grill & Bar has announced a new Applebee's Mobile App with enhanced online ordering capabilities. As an incentive to try out the new capabilities of the app and online ordering, Applebee's invites guests to take it for a spin, offering $5 off for new users who place their first order via the app or the website.
Nowait Adds Mobile Payments to its Waitlisting App
Nowait, the restaurant waitlisting service, has rolled out mobile payments. By adding mobile payments into the application, customers are able to pay when they want, rather than having to wait for a check.
TouchBistro Expands Mobile Payment Support & Releases Bilingual iPad POS App
TouchBistro is now integrated with iZettle, a mobile payments provider in Europe and Latin America. Servers use the TouchBistro app to take customer orders tableside, or while patrons are in line, and instantly transmits them to the kitchen or bar for preparation. Bills are automatically calculated and split according to the patrons' requests.
ARTIFICIAL INTELLIGENCE
Taco Bell Tests TacoBot
Taco Bell has teamed with Slack, a messaging platform, to allow diners to order food via an instant messaging service. The service allows customers to place pickup orders through the messaging app for select menu items. Slack is a messaging platform that is used by companies for internal communications. According to the Taco Bell blog, “the ultimate goal is to get you working less and living more so Slack made things like centralizing conversations, sharing files and communicating via GIFs way easier. And soon you’ll be able to order Taco Bell whenever the mood strikes through the magic of artificial intelligence.”
NEW POS ROLLOUT
New Fast Casual Restaurant Opts for iPad POS
Holler & Dash, a contemporary fast-casual restaurant brand from the Cracker Barrel Old Country Store, has selected the Revel Systems iPad Point of Sale as their strategic partner for their first location, with plans to expand to additional locations once they open. Holler & Dash selected Revel Systems based on their advanced and fully customizable iPad Point of Sale features that meet their business needs and allow their staff to operate with ease.
EMV
570 Million Smart Payment Card Shipments to U.S. in 2015
The Smart Payment Association (SPA), the trade body of the smart payments industry, released the findings from its annual review of the smart payment cards market. Data collated by the SPA from its members reveal 2060 million payment chip cards were shipped globally in 2015. This represents an increase of 34% on last year’s figures. The gathering pace of EMV migration in the United States played a major factor in the uplift of worldwide shipment figures.
Removing Friction from EMV
As more chip-enabled cards enter the market and mobile payment gains ground, an EMV-ready solution will help these businesses stay on track with consumer expectations for transaction processing. In this Roadmap, HT talks to industry experts to present step-by-step guidance for making the switch.
Future POS Teams with Vantiv to Offer Integrated EMV Solution
Future POS, Inc. has partnered with Vantiv Integrated Payments, a provider of payments technology and services for small and medium-sized businesses (SMBs), to introduce a comprehensive fully-integrated EMV processing solution for the United States market. This new, EMV-enabled interface is available with Future POS’s Future Fusion product.
MOBILE APPS
Starbucks Redesigned Mobile App Features More Interaction and Personalization
With the launch of Starbucks Rewards, the company is unveiling a sleekly-redesigned mobile app for iOS and Android customers. This update offers a personalized experience, bringing benefits to life through engaging and interactive in-app features for the more than 17 million customers who use the Starbucks app regularly.
Dunkin' Donuts Unveils Updated Mobile App for Payment & Gifting
Dunkin’ Donuts has unveiled a new version of its mobile app for quick, easy and secure payment, DD Perks offers and rewards, and gifting of Dunkin’ Donuts cards. Featuring a new touch-friendly design and layout with enhanced imagery to showcase the brand’s broad menu, the “New Dunkin’ Donuts” mobile app is available for iOS devices from the App Store on iPhone or iPod touch and will be available for Android devices from the Google Play Store beginning April 12.
Applebee's Updates Mobile App for Online Ordering and To-Go
Applebee's Neighborhood Grill & Bar has announced a new Applebee's Mobile App with enhanced online ordering capabilities. As an incentive to try out the new capabilities of the app and online ordering, Applebee's invites guests to take it for a spin, offering $5 off for new users who place their first order via the app or the website.
Nowait Adds Mobile Payments to its Waitlisting App
Nowait, the restaurant waitlisting service, has rolled out mobile payments. By adding mobile payments into the application, customers are able to pay when they want, rather than having to wait for a check.
TouchBistro Expands Mobile Payment Support & Releases Bilingual iPad POS App
TouchBistro is now integrated with iZettle, a mobile payments provider in Europe and Latin America. Servers use the TouchBistro app to take customer orders tableside, or while patrons are in line, and instantly transmits them to the kitchen or bar for preparation. Bills are automatically calculated and split according to the patrons' requests.
ARTIFICIAL INTELLIGENCE
Taco Bell Tests TacoBot
Taco Bell has teamed with Slack, a messaging platform, to allow diners to order food via an instant messaging service. The service allows customers to place pickup orders through the messaging app for select menu items. Slack is a messaging platform that is used by companies for internal communications. According to the Taco Bell blog, “the ultimate goal is to get you working less and living more so Slack made things like centralizing conversations, sharing files and communicating via GIFs way easier. And soon you’ll be able to order Taco Bell whenever the mood strikes through the magic of artificial intelligence.”
NEW POS ROLLOUT
New Fast Casual Restaurant Opts for iPad POS
Holler & Dash, a contemporary fast-casual restaurant brand from the Cracker Barrel Old Country Store, has selected the Revel Systems iPad Point of Sale as their strategic partner for their first location, with plans to expand to additional locations once they open. Holler & Dash selected Revel Systems based on their advanced and fully customizable iPad Point of Sale features that meet their business needs and allow their staff to operate with ease.