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Tony Roma's Increases Efficiency and Drives Consistency with Real-time Insight

Tony Roma’s traditional American steak house, has implemented the full NCR,   restaurant technology solution in its first restaurant in Brazil. NCR will help Tony Roma’s improve the customer experience and operate with greater efficiency at its SÃo Paulo location.
For its first restaurant in Brazil, Tony Roma’s, famous worldwide for its baby back ribs, required a solution that enabled it to smoothly manage day-to-day transactions and gain insight into its performance. With the ability to configure the POS, access consolidated reports and make menu and price changes all from one central location, Tony Roma’s will be implementing the latest NCR hardware and Aloha software in all new locations in Brazil, driving consistency and efficiency across all of its operations.
In the front of house, Tony Roma’s will be using NCR’s point-of-sale and kitchen solutions to quickly take orders and expedite them directly to the kitchen, increasing speed of service and productivity, minimizing errors and giving customers a better experience. In the back of the house, NCR is helping Tony Roma’s identify trends and optimize store performance with above-store reporting software. The web-based reports help the chain forecast revenues, increase controls and lower operational costs in real time.
Additionally, Tony Roma’s has implemented NCR Pulse Real-Time, a SaaS-based mobile app that gives its management team visibility into its day-to-day operations, enabling the team to make better decisions that directly impact the bottom line. With this application, Tony Roma’s management team is managing its business more effectively than ever before.
Tony Roma’s is expanding throughout South America and expects to open ten more restaurants over the next five years, all with the help of NCR software and technology solutions.
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