Togo's Eateries Implements EMV Solution

Togo’s Eateries, Inc. has implemented an EMV payment solution in their San Pedro, California location. Via the Squirrel Professional point of sale system integrated with the Eigen payment engine, Togo’s successfully processed EMV transactions in their corporate head office store.

EMV generally refers to the technology used to authenticate chip card transactions. Earlier this year, a liability shift occurred in which merchants became responsible in certain cases for fraudulent payment transactions not processed using chip-enabled devices and applications. In an effort to minimize risk, Togo’s, a sandwich chain with approximately 250 locations open and under development in the US, turned to Squirrel Systems and Eigen Services for their EMV solution.

The Eigen payment engine is semi-integrated with Squirrel Professional. Check amounts are sent directly from the point of sale application to the payment device, into which the guest’s chip card is inserted for authentication.

After a busy holiday period at the Togo’s San Pedro location, staff reported that the transition to EMV went very well, with transaction times remaining the same quick speed as prior to the deployment and ultimately contributing to a satisfactory guest experience.
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