Taffer’s Tavern Adds Online Ordering and Guest Management Platform

Taffer’s Tavern, the innovative new full-service tavern founded by industry-leading hospitality expert and star of Paramount Network’s Bar Rescue, Jon Taffer, has opted to utilize Waitbusters' guest management and online ordering software in the restaurant’s first location.

Taffer spoke HT last fall as he was preparing to open the first Taffer's Tavern, in Alpharetta, Georgia. He shared details about his "kitchen of the future" and his Taffer’s Safe Dining System, which includes robust use of technology: Krowne's VR Workforce Training, Shift4Payments and Skytab for its POS and payment processing, and Taffer's Tavern signed on with PathSpot for hand hygiene tech.

Since opening last November just outside of Atlanta in Alpharetta, Georgia, Taffer’s Tavern has seated more than 32,000 customers through Waitbusters’ wait line and reservations management system.

Taffer identified Waitbusters as a reliable front of house management and online ordering system to help streamline daily operations and enhance the guest experience at Taffer's Tavern.

With its online ordering software, Waitbusters provides Taffer’s Tavern the ability to share flexible menus that can include welcome pop-up messages and nested modifiers. Waitbusters also allows Taffer’s Tavern the ability to communicate and market to customers through SMS and social media sharing tools.

Taffer’s Tavern is designed with traditional Old-World taverns in mind, its ambiance is inviting, warm and comfortable, distinguished by dark woods, soft leathers, copper accents and exceptional food and beverage offerings. 

To facilitate growth for the emerging brand, Taffer’s Tavern partnered with Fransmart, the  franchise development company behind the brands like Five Guys Burgers and Fries and QDOBA Mexican Grill. Within months of announcing the concept, Taffer secured multi-unit franchisee agreements in the Atlanta, Washington, D.C., and Boston areas, with additional territories in development.