SpotCues Launches, “Slack for the Deskless Workforce”

Michal Christine Escobar
Senior Editor (Hotels)
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SpotCuesan intelligent enterprise productivity platform, announced the launch, a mobile solution that focusses on improving productivity of deskless workers through role specific micro-apps, digital assistants (aka BOTs), real time communication and collaboration. The solution is primarily targeted at industries such as retail, hospitality and aviation with large deskless workforces. extensively leverages machine learning, automation, workflow and powerful search capabilities to help deskless workers perform tasks from their mobile device and find relevant information quickly.

While Slack has proven the benefit of communication and collaboration for tech workers that are primarily desk-based, unfortunately it does not provide the same benefits to deskless workers. This is because they have many different roles whose productivity needs are fundamentally different; the user is less sophisticated with enterprise and business technology; and there are different scalability, security and deployment concerns. aims to fulfill all the above needs by offering concepts like micro-apps that help enterprises rapidly wrap/develop lightweight wrappers around their existing apps to expose role specific functionality, AI BOTS that act as digital assistants that are aware of user’s context and does background jobs and information fetching. By leveraging latest technological advancements in automation, AI and machine learning delivers the sophistication enterprises with deskless workforces need. 

After a successful beta that included over 10,000 users from select companies in retail, hospitality and airline industry, is launching it to be made generally available to all customers worldwide.

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SpotCues is a subsidiary of Pramati Technologiesa privately held company that builds independent companies focused on profitable, well-defined markets in social, mobile, and cloud computing technologies.