Social Networking

The rise social media has undoubtedly required hospitality executives to rethink their approaches to marketing and customer engagement. Learn how Hilton, McDonald's and Royal Caribbean are building better online relationships with their guests.

HT staff, with video cameras in hand, sat down with MURTEC 2011 attendees to gain insight into their companies' top IT priorities, as well as the major IT trends affecting the foodservice industry. Execs from Hard Rock, Tasti D-Lite and more weigh in.

Couldn't make it to this year’s event? Hospitality Technology offers this recap of the top sessions and key take-aways from the 2011 Multi-Unit Restaurant Technology Conference, including coverage of social networking with ROI and how restaurants can align IT initiatives with business objectives.

After years of struggling in a negative business environment, restaurant IT investment is back, and with a laser-sharp focus on productivity, efficiency and cost control. Operators reveal how IT decisions are being made, top POS features and more.

Hospitality Technology taps the collective wisdom of its Editorial Advisory Board to get the answers to many of your, and our, burning questions. This group of hotel and restaurant executives offers perspectives on the industry's pace of recovery, emerging technologies to watch, top challenges for the year ahead, and more.

Bertucci's Italian Restaurant, plus Sweetgreen and Le Pain Quotidien, are launching initiatives to drive online sales via Facebook.

Tasti D-Lite's VP of technology to explain why IT can support, and provide influence and leadership in integrating the in-store brand experience within online communities at MURTEC 2011.

Randi Zuckerberg will discuss how social media is radically changing the way we work, live, communicate and vote at the opening session of the 2011 Hospitality Industry Technology Exposition and Conference.