Sales & Marketing

Mayes Oyster House engages with guests in real-time and automates services such as reservations, promotions, ticketing and real-time access to crowd population, gender ratio, specials, crowdsourced information, dress codes, and more.

Google’s Pablo Ruiz will discuss the evolution of travel at Google and why more than 170,000 hotels globally are using Google Hotel Ads (GHA) to own their relationships with travelers.

Scoring algorithm analyzes visit and purchase behavior to predict which guests are likely to visit with and without promotional offers.

Consumers can ask Alexa to answer Red Roof-specific questions and assist in making travel plans from home.

Survey data also reveals the behavior gap between travelers under and over 35 years old.

Sands Resorts leverages six strategies to centralize guest and marketing data into one customer platform to personalize communication, drive revenue, and build guest loyalty.

Seventy percent of hotel guests report a positive experience with personalization, therefore hotels should collect and leverage data to provide a more personalized experience before, during and after stays.

Hotels and restaurants have plenty of opportunities to drive more traffic to their locations using the right tools to boost their online presence, aggregate customer data, and take action.