Royal Resorts Group Delivers Seamless Guest Wi-Fi Access and More

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Royal Resorts Group Delivers Seamless Guest Wi-Fi Access and More

With wireless internet access continuing to lead the list of must-have amenities for both business and leisure travelers, hotels and resorts are constantly looking for ways to improve their wireless services while reducing their operating costs. The Royal Resorts Group has addresses these challenges with the installation of high-performance broadband wireless from BelAir Networks, a service WLAN provider.

At the Pelican Marina Residences and Pelican Resort Club, five star luxury properties set on the beaches of the Caribbean island, St. Maarten, The Royal Resorts Group now supports ubiquitous, high-speed wireless internet access and a new video security system on the same wireless network, comprised of two quad-radio BelAir200 and 37 dual-radio BelAir100 nodes. These wireless nodes, deployed throughout the property on light poles, buildings and palm trees in just one week, will allow for support of the resort's point of sale (POS) system allowing payment via guest card at the many services and shops across the resort. The Royal Resorts Group previously deployed BelAir Networks throughout the luxurious Royal Haciendas resort on the Riviera Maya near Playa del Carmen and at the Hotel El Castellano in Merida Yucatan.

"We researched all of the competitors to find a high-performance wireless solution that was rugged and reliable, secure and easy to manage, with a scalable architecture and flexible mounting options -- only BelAir Networks delivered everything we needed," says Rich Drinkard, IT operations manager for the Royal Resorts Group. "Guests complained about our previous Wi-Fi network. Now, with BelAir Networks, we've got one wireless network that provides great Wi-Fi service to guests and saved us the $100,000 that it would have cost to connect our video security cameras with traditional cabling."

The Royal Resorts Group is able to securely divide the network for the different users and applications including guest access, corporate administration, sales, POS and security cameras. The company's IT staff remotely manages the wireless networks via SNMP from the head office in Cancun, Mexico, deploying local personnel only when needed. BelAir Networks rugged outdoor wireless nodes have been proven reliable in the harshest conditions from the cold of Alaska to the heat of Arizona, in the salty dampness of the maritime environment and through many tropical storms and hurricanes. The nodes use BelAir Networks patented switched mesh architecture to deliver the industry's highest performance indoor and outdoor coverage with less equipment and wiring than traditional Wi-Fi access points, reducing the cost, time, labor and maintenance associated with the network deployment and its ongoing operation.