Jason Liberty, Executive Vice President, Chief Financial Officer
“By June, we were receiving about 90% more bookings each week when compared to Q1, with bookings for 2022 practically back to 2019 levels,” Liberty noted. “July was our second highest booking month of the year and bookings for 2022 are strong. We are particularly encouraged by the continued strong demand for the important spring and summer months.”
Also comforting is the fact that overall booking activity for 2021 sailings are consistent with expected capacity and occupancy ramp-up at prices that are higher than 2019. Plus, the company is seeing both record Net Promoter Scores and onboard revenue for ships that have resumed service.
“This is very encouraging as we are not only seeing pent-up demand for cruises, but we are also seeing pent-up demand for our onboard revenue experiences,” Liberty explained. “Guests are really enjoying our shore excursions, casinos, spas and restaurants after spending a year in isolation. We are also seeing an increased demand for our WiFi services as more and more consumers have flexibility to take vacations and work remotely.”
Vaccines Required to Cruise
When discussing how the company is handling vaccination, Richard Fain, CEO and Chairman explained that it was of the utmost importance to Royal Caribbean to create trust among its guests.
“Our goal from the beginning of the pandemic has been to make cruising not just as safe as comparable land vacations but safer,” he explained. “We believe that the unique attributes of a cruise ship could allow us to control the environment to an unusual extent. We can ensure a level of vaccinations and testing that would be impossible for most other places to even contemplate. Specifically, we require 100% of the crew to be fully vaccinated. And we require the bulk of our guests to be fully vaccinated as well.”
An average of 92% of the people on board Royal Caribbean’s ships in July were fully vaccinated, reported Fain. And while there have been some cases of COVID-19 reported on its ships, the ships have managed to keep COVID-19 to just that -- isolated cases --instead of a widespread outbreak.
“That's the goal, rare individual cases and no significant spread,” Fain explained. “Repeat this with a few hundred thousand or million cruisers, and that creates the trust that will drive our resurgence. …We have gone from cruises being a source of concern to cruises being an exemplar for how to deal with COVID-19. I'm thrilled that we're making this dream a reality.”