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11/30/2021

RoomRaccoon Debuts in USA

The company offers independent hotels access to an award-winning hotel management system.

RoomRaccoon has expanded to the United States, offering accommodation property owners even greater opportunities to grow their business.

Independent hotels in the U.S. will now have the chance to experience the full power of RoomRaccoon, an award-winning Hotel Management System (HMS). With the North American hotel market estimated to be worth $30.66 billion in 2020, RoomRaccoon can play a vital role in helping American hoteliers maximize their share of the market and navigate the new normal with virtual tools like contactless check-in.

The Netherlands-based HMS provider has been available in Europe and Africa since 2017 and quickly became the preferred hotel tech solution for over 1,500 properties. In the months leading up to the full North American release, the company recruited and trained a team of local representatives who can offer hotel managers free online demos throughout the northern states and Canadian provinces.

"This is a very important moment in the history of RoomRaccoon," said Tymen Van Dyl, CEO, and co-founder of RoomRaccoon. "Our mission is to empower hoteliers around the world, and this is a big step in that direction. We are excited about the opportunity to partner with hoteliers in North America."

RoomRaccoon is the most complete cloud hotel management system in the world that is designed to be easy to use and fully automated, offering hoteliers a simple, yet comprehensive solution that does the job of multiple hotel tech stacks.

RoomRaccoon comes fully integrated with a Property Management System (PMS), Booking Engine, and Channel Manager, meaning you can manage everything from guest check-ins and check-outs, capture, and process direct bookings to instant rate and availability updates across multiple distribution channels in a snap.

Other important tools and features that hoteliers benefit from include:

  • Payment processing and card machine
  • Revenue and Yield management
  • Upsell functionality
  • Guest ID scanner
  • Financial reports
  • Automated pre-stay, post-stay, and confirmation emails
  • Online check-in
  • Website builder

"With RoomRaccoon hoteliers can increase their occupancy rates, control their inventory, maximize their revenue and improve the overall guest experience. RoomRaccoon’s real power lies in the fact that it’s the most complete solution for the modern-day hotelier,” said Van Dyl.

Unlike legacy technology, RoomRaccoon is made to be compatible with over 138 third-party integrations. “North America opens up the opportunity to partner with even more innovative, fast-paced, and trend-setting companies. RoomRaccoon looks forward to expanding with our existing partners including Event Temple, Lightspeed, Expedia, and Ivvy. We’re excited to discover new opportunities where together we can make a real difference,” said Nick Kleynhans, Head of Partnerships at RoomRaccoon.

Hoteliers can also keep an eye out for the RoomRaccoon team at hospitality expos and events next year. “We will be attending different events throughout North America. We believe in the power of events, meeting each other face-to-face, and getting to know the market,” said RoomRaccoon’s Event Planner Marit Hoencamp, who was behind the successful hospitality summit, Check-In 2021, hosted by RoomRaccoon where keynote speakers from Booking.com among others addressed important topics in the industry.

What do RoomRaccoon clients think? "Training on RoomRaccoon is a breeze compared to some other systems. As a team, we really understand the RoomRaccoon system," said Aimee Lawson, Assistant General Manager of Cloud Estate Boutique Hotel in Stellenbosch, South Africa.

“RoomRaccoon has helped us improve our operations with the simplicity of the operating system from the front end and even from the back end. RoomRaccoon is the secret weapon to successful hotel management,” said Jayson Van Noordwyk, General Manager of O’Two Hotel in Cape Town, South Africa.

What makes RoomRaccoon stand out in the crowded hotel tech space is the fact it is more than just a hotel tech company, RoomRaccoon is the brainchild of a hotelier who has first-hand experience of the daily operations and pain points involved in running a hotel.

Nadja Buckenberger, the product owner at RoomRaccoon, faced many challenges when she first opened the doors of her own independent hotel, the Bliss Boutique Hotel in Breda, Netherlands. The crux was that she couldn’t find a single affordable solution that could manage all aspects of her property. That’s when she decided to join forces with Tymen to create one that could.

RoomRaccoon was voted the best Hotel Management System in 2020 and 2021 by hotel managers and industry experts on Hotel Tech Report. The company was also nominated as the Netherlands’ fifth most successful software company in 2021 by Techleap.

For more information or to book a free demo with a RoomRaccoon team member, visit RoomRaccoon.com.