Reservations

New Website Offers Hoteliers 'Birds-Eye-View' of Property Data
With Inn at a Glance, hoteliers can access all advertising and promotional material available to guests, individual department notepads, and more.
Web-based Tool Centralizes Wynn's 2,000+ Daily Concierge Transactions
The 2,700-room Wynn Las Vegas features a full-scale resort concierge service manned by a staff of 35 professionals who cover not only a lobby desk operation, but a busy call center. Learn how the hotel's staff is able to track every service point through the help of a Web-based concierge tool.

Mammoth Mountain Taps EasyRMS for Portfolio-Wide Revenue Management

Mammoth will benefit from portfolio-wide forecasting and optimization based on total revenue across all market segments and room categories and more.
Omni Enhances Meetings & Event Biz with LivePerson Enterprise Live Chat

Since deploying the solution in April 2010, Omni has been able to realize a 50 percent boost in chat-driven request-for-proposals (RFPs) with more than half converting to prospective business for the luxury hotel brand.
Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile Devices

Maestro's integrated real-time ResWave Booking Engine enables independent hoteliers to drive reservations from Twitter and Facebook, as well as the iPad and other mobile devices.
The Breakers Leverages "21st Century Web CRM" for Five-Diamond Service Standards

The Breakers' comprehensive program, beginning with pre-stay customized itinerary creation, to personalized check-in, check-out, guest feedback and follow-up, is seamlessly deployed in one secure database solution.
Utell Hotels & Resorts Enriches Mobile Travel Website

The mobile site has also been enhanced to improve the user interface for several smartphones, including iPhone, BlackBerry and Android, while still remaining accessible for traditional Web-enabled mobile phones.
Pegasus & Rubicon Add Enterprise Reporting to Hotel Competitive Intelligence Suite

The new MarketVision Enterprise Reporting tool allows hotels to evaluate and address, on a daily basis, the performance needs of multiple properties and locations at a corporate level.
Live from HITEC: Genares Reservations Services Demos Latest Reservations Solutions

Genares Reservations Services will share its latest solutions, including enhanced features to its booking engine technology, cutting-edge social media marketing, and reservations technology.
Social Teamworking

While many hotel companies worry about monitoring employees versus utilizing them when it comes to social networking use, The Roger Smith Hotel in New York City has taken the stance of encouraging online engagement from all departments.

New Website Offers Hoteliers 'Birds-Eye-View' of Property Data

Web-based Tool Centralizes Wynn's 2,000+ Daily Concierge Transactions

Mammoth Mountain Taps EasyRMS for Portfolio-Wide Revenue Management

Omni Enhances Meetings & Event Biz with LivePerson Enterprise Live Chat

Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile Devices

The Breakers Leverages "21st Century Web CRM" for Five-Diamond Service Standards

Utell Hotels & Resorts Enriches Mobile Travel Website

Pegasus & Rubicon Add Enterprise Reporting to Hotel Competitive Intelligence Suite

Live from HITEC: Genares Reservations Services Demos Latest Reservations Solutions

Social Teamworking