Red Robin Deploys Wait List App for iPad

Red Robin International, Inc. has successfully integrated the NoshList Firespotter Labs waitlist app for iPad, into all restaurants nationwide. A fully featured restaurant waitlist and guest management solution available for free at www.noshlist.com, NoshList makes it easy for restaurants to efficiently manage their waitlist and elevate the guest experience. NoshList notifies diners via unlimited free text messaging and automated phone call alerts that their tables are ready, replacing paper lists, microphones and alert buzzers. 

 

Red Robin International, Inc. currently operates more than 330 company-owned Red Robin restaurants and chose NoshList based on its industry-leading proprietary telephony technology. Similar to other multi-unit restaurants, Red Robin traditionally used pen-and-paper waitlists and microphone systems to address diners waiting to be seated. Prior to using NoshList, the casual dining chain experienced significant surges in both the front and back of house relative to guest flow during peak times. In February, Red Robin deployed NoshList to 50 locations quickly rolling out to the remaining company-owned restaurants within 60 days due to the remarkable results.

 

Red Robin also selected NoshList as its preferred front-of-house, guest management technology platform because of its simple and intuitive interface, which allows restaurants to implement quickly. The ability for restaurant operators to implement and train staff within minutes minimizes the resources that restaurants typically have to allocate to the introduction of a new piece of technology. Restaurants are better equipped to forecast expenses without worry of increases relative to changes in diner traffic.

 

Understanding that deployment of technology for multi-unit restaurants is no easy feat, NoshList, through a partnership with iPadEnclosures.com, has designed a "push-button" distribution strategy that can provide restaurants with up to 500 fully provisioned iPads within 7 days.

 

NoshList provides restaurants unlimited text and call notifications for alerting parties when their tables are ready. Both NoshList, a free version of the application, and NoshList Premium, priced at the flat fee of $49 per month, can be downloaded from www.noshlist.com.